NHS: Bullying

Baroness Masham of Ilton Excerpts
Wednesday 5th June 2019

(4 years, 11 months ago)

Lords Chamber
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Baroness Blackwood of North Oxford Portrait Baroness Blackwood of North Oxford
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I am afraid I was not here 21 years ago to hear the noble Lord’s maiden speech, but I shall look it up with utmost urgency upon leaving the Chamber and I thank him for his proposal. As the work moves from the interim people plan to the people plan, in which the work on bullying and the violence reduction strategy will be developed, I am sure that his proposal will be considered as a very sensible plan.

Baroness Masham of Ilton Portrait Baroness Masham of Ilton (CB)
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My Lords, how seriously does the CQC take bullying and what does it do about it?

Baroness Blackwood of North Oxford Portrait Baroness Blackwood of North Oxford
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The CQC takes this extremely seriously. One proposal in the people plan is for the CQC’s scorecard to include a proper measure of a sustainable workforce, so that the new staff engagement metrics for the NHS oversight framework can be taken into account in the CQC’s well-led assessments during inspections, and that includes questions about bullying.