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Written Question
ICT
Monday 14th July 2014

Asked by: Ben Bradshaw (Labour - Exeter)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many mobile telephones, BlackBerrys and laptops were lost by his Department in (a) 2013 and (b) 2014 to date.

Answered by Mike Penning

The information that is available is provided in the following table, which includes details of items that were reported as lost or stolen:

Year

Mobile telephones

Blackberry devices

Laptop computers

2013

17

12

25

2014*

5

13

16

*to 30 June 2014

The Department takes its statutory responsibilities to protect data and assets extremely seriously; however the above figures need to be viewed in the context of the number of users given that as at 31 March 2014, the Department employed over 88,000 staff.

The Department requires all portable devices to be encrypted, so as to protect the data contained on that media.

Where items have been stolen, necessary investigations are conducted, involving the police as appropriate.


Written Question
Separated People: Advisory Services
Monday 30th June 2014

Asked by: Ben Bradshaw (Labour - Exeter)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what his Department has spent on developing the Sorting Out Separation web app; how many people are actively using that app; what the cost is per user of the app; what assessment he has made of the value for money of the app; and what steps he plans to take to ensure that future online development in this area represents good value for money.

Answered by Steve Webb

The costs of the Sorting out Separation web app are £417,500 to date. This includes initial build, maintenance and development, hosting, videos and promotion.

Contracts and services for Sorting out Separation have been procured using the online ‘Contracts Finder' and CloudStore (‘G Cloud' framework). Both of these are flexible, low-cost methods of commissioning, which has enabled the Department to maintain a strong focus on value for money from initial development to live running.

As of 31 May 2014 there were 180,000 visitors to Sorting out Separation, which equates to an approximate cost per user of £2.30. We have commissioned work on search engine optimisation to maximise awareness and usage and we anticipate that this will sharply reduce the cost per user in due course.