Universal Credit Project Assessment Reviews
Debate between Damian Hinds and Lord Field of Birkenhead(6 years, 5 months ago)
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The Minister for Employment (Damian Hinds)
Universal credit is being introduced at a time when record numbers of people are in work and unemployment is at its lowest for 40 years. It is a vital reform, replacing the outdated and complex benefits system of the past, which too often stifled people’s potential, as my hon. Friends the Members for Rochester and Strood (Kelly Tolhurst) and for Middlesbrough South and East Cleveland (Mr Clarke) outlined. Six benefits are replaced with one simple monthly universal credit payment, designed to support people whether they are in or out of work.
Under UC, claimants are better off when they move into work and they are better off when they progress in work. People’s UC is gradually reduced as earnings increase, so claimants will not lose all their benefits at once if they are on a low income. My hon. Friend the Member for Moray (Douglas Ross) reminded us of features of the previous system that called out for reform. With UC, there is no 16-hour ceiling, no 16-hour floor, no such thing as “permitted work”—or, rather, non-permitted work—and there is no upheaval and risk in terms of people’s benefit as they move into a job, as my hon. Friend the Member for Wealden (Ms Ghani) mentioned. This means that the more people work, the more money they get in their pocket. So UC supports those who can work and cares for those who cannot, while being fair to the taxpayer as the Government continue to spend around £90 billion a year supporting people of working age.
My hon. Friends the Members for Stirling (Stephen Kerr) and for Aldridge-Brownhills (Wendy Morton), the hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone), who spoke about Wick, and others spoke of the dedication of Jobcentre Plus staff and of staff at housing associations and elsewhere, and the great deal of preparation going into readying for universal credit, and I echo those words of appreciation. I also say to any Members who have not recently visited their local jobcentre: please do so.
My hon. Friend the Member for North East Derbyshire (Lee Rowley) spoke of the phased roll-out approach and how that allows the Government to learn from frontline feedback and evolve the system, making the changes to improve as we go along, and making sure that people who need help can get it.
The Budget package that the Chancellor set out will put more money into claimants’ hands earlier, ensuring extra support for those who most need it. This is a £1.5 billion package and it addresses concerns that have been expressed about the delivery of the benefit, as my hon. Friend the Member for South Cambridgeshire (Heidi Allen) rightly said.
This month, new guidance will be issued to staff to ensure that claimants in the private rented sector who have their housing benefit paid directly to landlords are also offered that option when they join universal credit. From January, we will make two changes to advances, and my hon. Friend the Member for Ochil and South Perthshire (Luke Graham) reminded us of the new guidance given in jobcentres to make sure that advances are entirely known about. The changes are increasing the maximum recovery time from six months to a year and the maximum amount from 50% to 100%.
I should mention to the hon. Member for Reading East (Matt Rodda) that in practice this also means that new claimants in December can receive an advance of up to 50% of their overall entitlement, and may receive a second advance to take it up to 100% in the new year. So no one who needs immediate financial assistance will need to wait until the end of the first assessment period.
It has been said a few times that advances are a loan. An advance brings forward a payment, but it is not an advance like a normal loan, as there is no interest to be paid. It is also not like a normal wage advance in the sense that it does not just come out of people’s first payment. In addition, from February we will remove the seven-day waiting period, benefiting about 750,000 new universal credit claimants a year by an average of £160 per household. My hon. Friend the Member for Mid Dorset and North Poole (Michael Tomlinson) asked me to confirm that that is a net improvement in the cash position. Waiting days were a long-standing feature of the benefits system, so he is exactly right.
From April, as claimants with housing support transfer to universal credit, an additional two weeks of housing benefit will continue to be paid. That change will provide an average of £233 pounds in additional financial support per household for 2.3 million claimants over the roll-out. From February, the initial wait for payment will comprise an assessment period of one calendar month, during which evidence of earnings and so on will be gathered, and up to a further week of payment generation and administration via Bacs. A claimant’s first UC pay date will be up to seven calendar days after the end of their initial assessment period, and subsequent pay due days will be on the same date each month. As my hon. Friend the Member for West Aberdeenshire and Kincardine (Andrew Bowie) said, most people are paid monthly, and that is the case for universal credit, too.
I want to try to respond to as many of the points made in the debate as I can, but I fear I will not get to all of them. The hon. Members for Eastbourne (Stephen Lloyd) and for Central Ayrshire (Dr Whitford) talked about different payment patterns. It is a reality of devolution that they are possible under the devolved Administrations, and we will engage with them to make that work. However, we think that monthly is the better payment pattern. It is not that it is impossible to use other patterns, and an argument for why payment should be weekly could be constructed, but few things are paid fortnightly. Monthly is the more sensible pattern, and it is only way by which the assessment period can take account of all the different patterns of how people in work are paid.
My hon. and learned Friend the Member for South East Cambridgeshire (Lucy Frazer) noted the use of Opposition days in respect of matters relating to the release of documents and discussed other urgent matters that have not been covered in the meantime. My hon. Friend the Member for Brentwood and Ongar (Alex Burghart) talked about the positive role that the Work and Pensions Committee can play in the process. My hon. Friend the Member for Bolton West (Chris Green) reminded us of the need for care and responsibility in interpreting reports. The hon. Member for High Peak (Ruth George) asked about the post-implementation review, and that will come in 2022. My hon. Friend the Member for South Suffolk (James Cartlidge) mentioned the importance of fiscal responsibility, and universal credit will save substantially on fraud and error.
Damian Hinds
I cannot. My hon. Friend the Member for Stirling (Stephen Kerr) asked about home visits, and I can confirm that the DWP makes around 300,000 home visits a year, most of which are completed within 10 days.
I want to turn specifically to the comments of the right hon. Member for Birkenhead (Frank Field), who made a passionate, powerful, emotive speech. Nobody here could fail to have been affected by the moving stories that he related. I know that that is what brought him into politics, and I would never question his motivation, sincerity or determination. However, on the behalf of everybody on this side of the House—I can say this with no fear of contradiction—that is what brought us into politics, too. When we talk about extending free childcare, school results, the national living wage, the creation of 3 million jobs, the reduction in income inequality and record-high household incomes, they are not just statistics; they are steps towards tackling injustice and spreading opportunity, and universal credit is at the heart of that list.
Universal credit helps to prepare people for work through personalised support and help with IT skills and budgeting, by paying people monthly like most jobs and by paying money to people, not landlords. It helps people into work by removing the risk to their benefit claim by making it visibly clear that work will pay and by covering childcare costs in the run-up to work, so that children can settle and people can get set and ready for the first day at work. Once people are there, it helps them to get on in work, because it pays out based on earnings, not hours, because it covers more of their childcare costs, and because there are no hours rules and no restrictions on progression. We are in the middle of a fundamental structural reform that is already improving lives. We will continue to work with claimants, partners and right hon. and hon. Members from across the house to resolve issues and improve universal credit as it rolls out across the country.
Question put and agreed to.
Resolved,
That an humble Address be presented to Her Majesty, That she will be graciously pleased to give directions that the five project assessment reviews, carried out into universal credit between 2012 and 2015 by the Government’s Major Projects Authority now known as the Infrastructure and Projects Authority, and any subsequent project assessment reviews carried out into universal credit by the Infrastructure and Projects Authority between 1 January 2016 and 30 November 2017 that have been provided to Her Majesty’s Ministers at the Department for Work and Pensions, be provided by the Secretary of State for Work and Pensions to the Work and Pensions Committee.
Frank Field
On a point of order, Mr Speaker. I have never doubted the motives of people on the other side of the House. As the Government have accepted the motion, will the Select Committee have the papers tomorrow?
Universal Credit Roll-out
Debate between Damian Hinds and Lord Field of Birkenhead(6 years, 6 months ago)
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Damian Hinds
Well, I will come to many of the things that came out of the debate, and as I just said, it is a legitimate decision to vote or otherwise in such a debate, but there is much that one takes from a debate like that, and I thought, as I said, it was a very high-quality session of this House.
Frank Field (Birkenhead) (Lab)
I have asked the Secretary of State twice, and now the Minister twice, for advice for me to take home to Birkenhead. On the Secretary of State’s advice, he says that the roll-out of universal credit in Birkenhead in November will all go hunky-dory—no need to worry: people will not actually be reduced to hunger and perhaps destitution. However, the staff of our food bank in Birkenhead are saying that, on the experience of other areas where the benefit has been rolled out, they will need to raise another 15 tonnes of food in the coming year. Should I go home and tell people not to pay any attention to the food bank staff and say that they are scaremongering? Should we put all our trust in the Minister that this will work?
Damian Hinds
The right hon. Gentleman is of course right that he has raised that point a number of times. I think last time he raised it, he put it in the context specifically of Christmas. I am aware that organisations like food banks do have an increase in their activity at Christmas-time. I think we have to be careful in ascribing the reasons for the usage of food banks to individual or simple causes, and as I said to him—
Damian Hinds
And, Mr Speaker, my response to the right hon. Member for Birkenhead (Frank Field) today is to say no, of course we do not expect that to happen. We want this system to work absolutely as well as it can. We have improved the process, for example, on advances, to make sure that people get the assistance that they need in a timely way.
Damian Hinds
If the right hon. Gentleman will forgive me, I am very conscious of time. I am conscious of the large number of people who wish to take part.
Frank Field
This is not the food bank staff thinking up ideas or targets. This is our food bank talking to other food banks in other areas that have already had the roll-out. On that basis, they suggest that in the coming year—not just Christmas—they need to raise an additional 15 tonnes of food. Are they scaremongering, so we should put what they say to one side, or should we believe them that the Government will not be able to deliver universal credit without reducing people to hunger?
Damian Hinds
Of course I am not going to say a word against the right hon. Gentleman’s food bank staff and suggest that they are scaremongering or doing anything else negative like that, but my response to his substantive question is, no, we do not expect these things to happen because we want this system to work as well as it possibly can. Its performance continues to improve and we continue to evolve and improve the system.
Universal Credit Roll-out
Debate between Damian Hinds and Lord Field of Birkenhead(6 years, 7 months ago)
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The Minister for Employment (Damian Hinds)
We have had a very good debate this afternoon, with fully 75 speeches—passionate, thoughtful and insightful—from Members on both sides of the House. I regret that in the time available I simply cannot respond to all the points made. I will cover as much of the material as possible, but I ask for colleagues’ forbearance in terms of interventions.
The debate may end at 7 pm today, but the discussions will go on. We recognise that some colleagues may have concerns outstanding, especially about vulnerable constituents when they first apply to universal credit. My right hon. Friend the Secretary of State and I will continue to work actively with colleagues to address those concerns and to ensure that, if changes need to be made, they are delivered.
Damian Hinds
I am terribly sorry, particularly to the right hon. Gentleman of all people, but I have less than nine minutes—
Frank Field
I posed the question twice to the Secretary of State. Our local food bank in Birkenhead says that from Christmas onward, it will need 15 tonnes more food because of the roll-out of universal credit. Should local people believe the food bank or the undertaking the Secretary of State gave that it will all be hunky-dory and those are scare tactics?
Damian Hinds
Of course I gave way to the right hon. Gentleman, who is the Chair of the Work and Pensions Committee. To respond to his question, of course we do not expect that to happen. What universal credit does is make it more straightforward for people to go into work at all times of the year. Fundamentally, we are not looking at a great acceleration in the roll-out. I will be happy to follow up with him after the debate. We will provide further progress updates in the weeks ahead and I look forward to active dialogue with colleagues.
Our current system is at once too complex and too uniform. It holds people back because of the perceived risk of ending a benefit claim to go into work, and it is not always obvious how much better off they will be. All too often, once they are in work people are caught by the hours rules in tax credits. I think we have all met people in our surgeries who are stuck on 16 hours a week when they want to be able to get on, progress in their career and provide more for their family. That was illustrated well by my right hon. Friend the Member for Forest of Dean (Mr Harper) and my hon. Friend the Member for Thornbury and Yate (Luke Hall).
Those and similar features have been endemic in our system for decades, and I pay tribute to my right hon. Friend the Member for Chingford and Woodford Green (Mr Duncan Smith) and Lord Freud for their insight and determination not merely to regret those things but to reform them; not just to critique the system but to change it. My hon. Friend the Member for Charnwood (Edward Argar) put it well when he said that it was not so much that the old system was designed badly, but that as a whole the old system was not designed at all.
The new system, universal credit, simplifies by merging six benefits into one and asking people to deal with only one part of Government, not three. The hon. Member for East Antrim (Sammy Wilson) reminded us of the value of simplicity, which is true both for the individual and for the taxpayer. The core design element is that the system looks back over what someone has earned over a month and automatically adjusts payments based on that. It erases the binary distinction between in work and out, and removes the need to flip from one benefit to another, then back again. The consistent taper rate means that people will always know that they will be better off in work and with every extra pound they earn. Universal credit prepares people for work, helps them into work and helps them to get on in work.
My hon. Friend the Member for Horsham (Jeremy Quin) reminded us what happens when implementation is rushed, as we saw with working tax credit in the early 2000s. By contrast, the implementation of universal credit is happening over nine years. It is now available in the live service version in every part of the country. In July, we introduced the full service to 29 jobcentres across the country; feedback was positive and system performance improved. There has been much talk about pauses. Well, in August and September, we had one of our pre-planned pauses in the roll-out.
These pauses ensure that we do have the opportunity to learn lessons, build improvements into the system, and address any issues. From this month, we will be scaling up roll-outs to about 50 jobcentres a month. After another substantial planned pause in the programme’s roll-out, managed migration begins in in June 2019. The whole roll-out will complete in 2022. It is all being done in a careful, co-ordinated way to ensure that improvements can always be made along the way.
Universal credit is designed to mirror the way that most people in work are paid, which is, these days, monthly. The first payment period is five or six weeks, depending on the individual’s circumstances.