Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

David Burton-Sampson Excerpts
Wednesday 11th March 2026

(1 day, 10 hours ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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This is a Government who are improving the working conditions, standards and rights of workers across the economy. My hon. Friend makes the important point that there is wisdom and experience within the workforce. The talks that are going on at the moment are about bringing that together with the ambition and responsibilities of the management, which is why we are taking the actions we are.

David Burton-Sampson Portrait David Burton-Sampson (Southend West and Leigh) (Lab)
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Southend sorting office was part of the original pilot for these changes to the USO. It failed, and nine months later it is clear that it is still failing, so today I have summoned the management to meet me and my constituents to hear at first hand the challenges this is causing. Following that meeting, will the Minister meet me to hear that feedback and take it right up the chain?

Blair McDougall Portrait Blair McDougall
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I certainly will. I thank my hon. Friend for raising that issue, as well as all the other hon. Members who have brought to me local intelligence, which informs my own understanding of the issues across the postal service.