Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

David Hanson Excerpts
Monday 7th July 2014

(9 years, 10 months ago)

Commons Chamber
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James Brokenshire Portrait James Brokenshire
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It is worth recognising that many people working in the Passport Office are going the extra mile to see that people are receiving their passports in time for travel. I am grateful to my hon. Friend for enabling me to highlight the exceptional work that is being undertaken in passport offices.

David Hanson Portrait Mr David Hanson (Delyn) (Lab)
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On 8 June, the number of passports classed as “work in progress” stood at 493,289. Figures I have obtained show that two weeks after the emergency measures were brought in by the Government, on 22 June, the figure stood at 537,663. Will the Minister update the House on whether the “work in progress” figure is less than when he introduced the initial emergency measures?

James Brokenshire Portrait James Brokenshire
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This is an exceptional period of demand. To put this into context, the Passport Office would usually handle about 5.5 million applications per year, and this year it has received about 4 million applications already. That gives some context to the work that is involved. “Work in progress” figures will run into hundreds of thousands because of the output that the Passport Office is delivering—about 170,000 a week. That gives a sense of the scale of the work that is involved. Yes, there are pressures there, but the Passport Office is responding to the challenge.