Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

David Linden Excerpts
Monday 16th July 2018

(5 years, 9 months ago)

Commons Chamber
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Caroline Nokes Portrait Caroline Nokes
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UKVI issues 2.7 million visas every single year and, as I said, the vast majority are done within our service standards. I am happy to look into my right hon. Friend’s point, because in a Britain that is outward-looking, global and open for business, it is important that visas are issued efficiently.

David Linden Portrait David Linden (Glasgow East) (SNP)
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The Home Affairs Committee report on Home Office delivery of Brexit found that a lack of experience among staff resulted in life-changing consequences. What is the Department doing to improve the recruitment and retention of staff to make sure that, while targets are met, the quality of decision making is still ensured?

Caroline Nokes Portrait Caroline Nokes
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The quality of decision making is of course important. We work closely with our caseworkers to make sure that they have the right level of training. In many instances, we sit senior caseworkers with those who are more junior, until such time as they can be confident in the decisions that they make.