Independent Complaints and Grievance Policy

Dawn Butler Excerpts

Thursday 19th July 2018 Commons Chamber

[Dawn Butler (Brent Central) (Lab)]

I echo the sentiments of the Leader of the House and thank the programme team and the cross-party steering committee. Some of the programme team are in the House today. I thank them for interpreting our ramblings in all the discussions—both agreements and disagreements. I thank all the specialist advisers, who were informative and progressive, and actually mentioned intersectionality before I had the chance to in a meeting. I thank MPs across the parties and the trade unions—it was a joy to work with all of them. I thank my hon. Friends the Members for Walsall South (Valerie Vaz) and for York Central (Rachael Maskell), and the Leader of the House for her excellent chairing of the committee.

These codes are bringing Parliament into the 21st century. Behaviour or sexual harassment codes will not work on their own, but as a statement of principle, they are an excellent start with regard to our cultural intent, and they set the parameters in terms of behaviour. These codes are needed to encompass our shared mission.

I want to address a few points. Paragraph 18 on page 11 of the delivery report refers to promoting consistency and maintaining quality. Consistency and quality can be achieved only if there are clear and transparent guidelines, not a reliance on discretion. I hope, as discussed by the committee, that at the six-month review stage, we will look into removing discretion from the policy, as that opens the door to unconscious bias. The committee tried to use the most up-to-date language and safeguarding processes. This in itself will be a learning curve to everyone in this place and beyond. At the core of this policy is our mission to change the culture of this House, and, as the Leader of the House said, to make it a safe and progressive place to work.

Parliament is a unique place to work, with 650 micro-businesses in a macro environment of the electorate, our constituents and our constituencies. The constituency office is included in the codes, even though all the issues relating to it have not been resolved.

We have stressed the importance of diversity in the delivery of training and personal development. I think that means that we will be using smaller, specialist and perhaps unconventional providers in Parliament to ensure that we deliver on diversity of delivery. The report makes reference to unconscious bias training, and that is a case in point, because sometimes smaller providers specialise in such areas. It is also vital that decision makers receive additional training, as well as unconscious bias training. I am pleased to say that I look forward to attending the training pilot. As a trained trainer trainer, I will happily dust down my old skills and help the House to design the best training possible. Other Members of the House are encouraged to put their names forward to be part of the reviewing team for training so that we can get the best possible training for the House.

Everyone involved in the delivery of sanctions needs to be fully trained, including the Parliamentary Commissioner for Standards, the members of the Committee on Standards and, of course, the investigators. The Parliamentary Commissioner for Standards’ role has been extended, so training is vital, and the bar for investigating MPs has now been lowered. That was a necessary step in changing the culture of this place, but it will in turn increase the commissioner’s workload. At the six-month review, we will probably have to look at whether more resources are needed for her department. The document refers to the good employer standard, and I hope that at the six-month review we will look at implementing employee appraisals. I am not sure whether we concluded our talk on whether exit questionnaires are now routinely used, but they are a vital tool to help an organisation’s culture change.

I want this House to be a beacon of good practice. The codes will apply to not only MPs, but all who work in and visit this place. The introduction of the scheme is the beginning of a sustained, well-supported and appropriately resourced approach to promoting a positive and supportive environment for those working in and visiting Parliament. That is something we should all embrace.

We must not lose sight of how much good happens in this place—the opportunities that are offered to people, especially young people, and the work of many, including Mr Speaker, to improve the intersectionality, diversity and inclusion of all, including the LGBT+ community in this place. We must continue to have a supportive environment for everybody who works and visits here.

It is imperative that we incentivise and promote good behaviour. Training and personal development should be viewed not as a punishment, but as a way of contributing to an inclusive and progressive Parliament. After all, who would not want to improve what they do and do it better? That is how excellence is achieved.

Trade unions are often the first port of call, and I feel that Parliament needs to have an official recognition agreement with trade unions. Unite, GMB, the National Union of Teachers and the Public and Commercial Services Union are just a few that have a substantial membership in this place. Trade unions play a key role in workers’ lives. They are also a safe place to go to raise concerns, and this process has been substantially strengthened by the input of trade unions. If we are serious about getting this right, trade unions are also central to it.

As long, hard and arduous as the process has been, it has been worth it in the end for the document that we have produced. It all started as part of the #TimesUp and the #MeToo campaigns, and I was part of the very first meeting when the Leader of the Opposition called on the Prime Minister to adopt a cross-party approach to tackle and address the culture of bullying and harassment in Parliament. The Prime Minister agreed with the Leader of the Opposition and today is the result. This process shows what can be achieved when there is a shared goal and a shared commitment. It also shows what can be accomplished when we all work together towards a common endeavour. We can achieve more together than we can achieve alone, and I look forward to the next steps and the successful implementation of the scheme.

Business of the House

Dawn Butler Excerpts

Thursday 16th March 2017 Commons Chamber

[Mr Speaker]

He certainly has been.

[Dawn Butler (Brent Central) (Lab)]

I would like to sign my question. Is the Leader of the House aware that 18 March marks the 14th anniversary of the UK Government’s recognising British sign language? Will he agree time to debate giving British sign language legal status like other recognised languages?

[Mr Lidington]

The hon. Lady has eloquently reminded us of the importance of British sign language to a number of our fellow citizens who live with deafness or a severe hearing impairment. The Department for Work and Pensions has under way a review of the provision of signing services in this country and has received several hundred submissions. The Secretary of State for Work and Pensions will bring forward the conclusions in due course. I can also tell the House that the Department for Education plans to accept British sign language as an alternative qualification to functional skills in English within apprenticeships, which I hope will be one step towards giving opportunities to more people who live with deafness to play a full part in the labour market.

Business of the House

Dawn Butler Excerpts

Thursday 10th March 2016 Commons Chamber

[Mr Speaker]

And rightly so.

[Dawn Butler (Brent Central) (Lab)]

At 7 am the Competition and Markets Authority produced a report on its energy market investigation. I welcome that report, which focuses on prepayment meters—the issue is also dealt with under the hashtag PrePayRipOff. I have had an Adjournment debate, I have written to the Prime Minister and I have written to the Secretary of State for Energy and Climate Change, and the responses have been inadequate. Will the Leader of the House make available Government time so that the House can have an urgently needed proper discussion, to explore the CMA’s recommendation, which the Secretary of State said she will implement?

[Chris Grayling]

The Energy Secretary will be here in 10 days’ time, but if the hon. Lady wants to raise matters before that, I suggest that she writes and I will make the Energy Secretary aware that she is going to raise the issue.

Business of the House

Dawn Butler Excerpts

Thursday 11th February 2016 Commons Chamber

[Chris Grayling]

I think we would all regard the current situation in Ethiopia as enormously distressing. I can assure my hon. Friend that discussions about this have already taken place within Government. The Government are already providing more than £100 million of aid to address this challenge, and we will continue to work with international agencies to do everything we can to alleviate what is potentially a dreadful humanitarian crisis.

[Dawn Butler (Brent Central) (Lab)]

Will the Leader of the House make time to debate the Government’s manifesto commitment to install smart meters in every household by 2020? This important move will help to end the pre-pay rip-off if the customers affected are prioritised in the smart meter roll-out.

[Chris Grayling]

This is a focus of the Government, as are broader changes to try to ensure that consumers get a better deal. We will make more information about this available in the months ahead. I shall make sure that the hon. Lady’s concerns are passed to the relevant Minister. She may also want to bring the matter to the Floor of the House through the Backbench Business Committee or an Adjournment debate.

Business of the House

Dawn Butler Excerpts

Thursday 9th July 2015 Commons Chamber

[Chris Grayling]

Religious freedom should be universal, and we should not see people imprisoned for their religious views in any part of the world. That should never happen, and this country should always stand against it. My hon. Friend makes a really important point, and he will undoubtedly take advantage of next Tuesday’s opportunity to bring it to the attention of Foreign Office Ministers. I commend him for the work he is doing.

[Dawn Butler (Brent Central) (Lab)]

A recent report by the Competition and Markets Authority highlighted my early-day motion 238, which stated that people using pre-payment meters were paying up to £226 more than those on the cheapest energy tariffs.

[That this House notes the recent Ofgem report calling on all energy suppliers to treat prepayment meter (PPM) customers fairly; further notes that households need more support in switching to different tariffs and method of supply; believes that companies should abolish the charge for installing PPMs as this adds to debt and investigate the best way to establish a price to beat so that consumers can trust the price they pay is fair; further notes that energy companies apply through the courts for warrants to transfer customers with fuel debt on to PPMs, the very people who are least able to afford high tariffs; further believes that meters should not be routinely used to pay off debt as this leads to self-disconnection; further believes that stronger safeguards are required for the issue of warrants and the authority forcibly to install PPMs where households include vulnerable children or adults; and further notes that the expansion of smart meters into homes presents safeguarding challenges to avoid homes being put at risk of disconnection by a simple click of a mouse.]

Will the Leader of the House make time to have a debate in the Chamber to discuss this addition to household debt for those who can least afford to pay a higher tariff?

[Chris Grayling]

I commend the hon. Lady for the work she is doing on this issue. Of course it is right and proper that energy companies should take into account the pressures that some people in our society are facing. I will ensure that her concerns are drawn to the attention of my colleagues, and I know that she will take advantage of the opportunities that the House provides to continue to raise her concerns.