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Written Question
Veterans: Surveys
Monday 27th November 2023

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, when he plans to publish the results of the the Veteran's Survey, launched on 10 November 2022.

Answered by Johnny Mercer - Minister of State (Cabinet Office) (Minister for Veterans' Affairs)

The Office for National Statistics is due to publish the initial results of the Veterans’ Survey on 15th December this year. Future releases will be announced on the ONS website in due course.


Written Question
Veterans: Surveys
Tuesday 7th March 2023

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, when he plans to publish the results of the UK wide survey for veterans and their families.

Answered by Johnny Mercer - Minister of State (Cabinet Office) (Minister for Veterans' Affairs)

The Veterans’ Survey was the first UK-wide data collection from the veterans community that was led by the Government. It was a huge success, with more than 30,000 responses received.

The results of the survey are expected to be available by autumn this year and will be published on the Office for National Statistics’ website in due course.

In the meantime, we have recently launched the Veterans’ Data Dashboard, bringing together veterans’ data from different public bodies for the first time. The Dashboard will provide a snapshot to the public, veterans and service providers so they can learn about the community, as well as the different services offered by the Government to support veterans.


Written Question
Prostate Cancer
Monday 12th March 2018

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many men in each Clinical Commissioning Group area were (a) diagnosed with and (b) died from prostate cancer in each of the last five years.

Answered by Chloe Smith

The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.


Written Question
Prostate Cancer: Halton
Monday 22nd January 2018

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many men in Halton constituency have been diagnosed with prostate cancer in each year since 2012.

Answered by Chloe Smith

The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.


Written Question
Lung Cancer: Halton
Monday 22nd January 2018

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many people have been diagnosed with lung cancer in Halton constituency in each year since 2012.

Answered by Chloe Smith

The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.


Written Question
Civil Servants: Pensions
Monday 17th November 2014

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what the reason is for the time taken by MyCSP to answer telephone calls from customers.

Answered by Lord Maude of Horsham

MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.

Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.

The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.

MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.

Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.


Written Question
Civil Servants: Pensions
Monday 17th November 2014

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many civil servants who have retired in the last 12 months and applied for their pension have experienced delays in receiving payments.

Answered by Lord Maude of Horsham

MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.

Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.

The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.

MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.

Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.


Written Question
Civil Servants: Pensions
Monday 17th November 2014

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what the average time taken is to make a first pension payment to a recently retired civil servant.

Answered by Lord Maude of Horsham

MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.

Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.

The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.

MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.

Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.


Written Question
Cancer
Monday 14th July 2014

Asked by: Derek Twigg (Labour - Halton)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many early deaths from cancer have occurred among (a) men and (b) women in each local authority area in each year since 2001; and what proportion of those diagnosed with cancer such deaths represented.

Answered by Nick Hurd

The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.