Airports: Border Force

Duke of Somerset Excerpts
Tuesday 26th June 2018

(5 years, 10 months ago)

Lords Chamber
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Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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My Lords, last year, 97.5% of passengers were cleared within the service level agreement, which is 25 minutes for EEA passengers and 45 minutes for non-EEA passengers. Far from being a hostile environment, the border should be a compliant environment, and everyone passing through it should comply with immigration standards. However, we anticipate increases in travel and are making preparations for that.

Duke of Somerset Portrait The Duke of Somerset (CB)
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My Lords, many of the e-gates, which are meant to make things quicker and stop these delays, are often out of action at London airports. Why is that, and when will they all be back in action?

Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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There are 254 e-gates operating across the country, including the juxtaposed controls. E-gates respond to the patterns of people-flow across the border. Although some of the e-gates are sometimes closed, one finds that when demand increases, they re-open. That is a wise way of managing traffic across the border.