Fraud: Phone Scammers Debate

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Department: Home Office

Fraud: Phone Scammers

Earl of Listowel Excerpts
Thursday 4th December 2014

(9 years, 5 months ago)

Lords Chamber
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Lord Bates Portrait Lord Bates
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My noble friend is absolutely right. It is a fact that your bank, the Government and the police will never ask you to reveal your PIN number or your online password, and that message needs to get out to people.

Earl of Listowel Portrait The Earl of Listowel (CB)
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My Lords, what can be done to protect people with dementia?

Lord Bates Portrait Lord Bates
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My Lords, that is a very good question. That is part of where we all have responsibility to assist those people with dementia to protect them. But there are some sensible steps that can be taken in ensuring that payments made by people through direct debit cards or direct to bank accounts go through approved payment mechanisms such as major credit cards or PayPal.