Oral Answers to Questions

Debate between Emma Hardy and Daniel Francis

Thursday 19th March 2026 Commons Chamber

[Daniel Francis (Bexleyheath and Crayford) (Lab)]

Although they appreciate the need to put right the failings of the past, my constituents continue to raise concerns about Thames Water’s price increase last year. Will the Minister assure them that Thames Water is being held to account and will provide information to customers about how local infrastructure will be improved?

[Emma Hardy]

I share my hon. Friend’s anger about the poor service that many people receive from Thames Water. I can absolutely assure him that Thames Water is being held to account—a record £122 million fine was issued by Ofwat only a few months ago.