Oral Answers to Questions

Debate between Greg Clark and Conor McGinn

Tuesday 16th July 2019 Commons Chamber

[Greg Clark]

I completely agree with my hon. Friend.

[Conor McGinn (St Helens North) (Lab)]

Consumers can sign up to long-term financial commitments for broadband, television and mobile phone services by clicking a few buttons online, but to cancel those services they have to fill out arduous forms, make numerous phone calls or even write to the companies involved. Will the Secretary of State look at that anomaly, to ensure fairness, and to provide the same mechanism for getting and stopping?