Henry Smith
Main Page: Henry Smith (Conservative - Crawley)Department Debates - View all Henry Smith's debates with the Leader of the House
(12 years, 10 months ago)
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Sir George Young
I understand the hon. Gentleman’s concern about the prospective loss of jobs in his constituency and elsewhere. I am sure that my right hon. Friend the Secretary of State for Business, Innovation and Skills will want to do all that his Department can, either to protect those jobs in the way that the hon. Gentleman has just outlined, or to assist in every practical way those who may lose their jobs.
Henry Smith (Crawley) (Con)
Can consideration be given to holding a debate on the way BT treats its elderly and vulnerable customers? I have recently dealt with a case in which a widow in her 70s was without a domestic telephone service for a month, despite many efforts to resolve the problem.
Sir George Young
I am sorry to hear about the inconvenience caused by BT’s failure to restore the service to my hon. Friend’s constituent. I will raise the issue with BT. Speaking as a constituency MP, I can only say that I have found the liaison officer, Clova Fyfe, to have been enormously helpful in addressing such issues when they have arisen in North West Hampshire.