Holly Mumby-Croft
Main Page: Holly Mumby-Croft (Conservative - Scunthorpe)Department Debates - View all Holly Mumby-Croft's debates with the Department of Health and Social Care
(3 years, 7 months ago)
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Matt Hancock
Yes, I absolutely recognise that there are challenges: I set them out in my initial answer and have done repeatedly. I urge colleagues in all parts of the House, and the hon. Gentleman, for whom I have huge respect, to accept that we are only going to solve these problems if we use the data as our guide.
Holly Mumby-Croft (Scunthorpe) (Con)
I have constituents in Scunthorpe who have struggled to access a face-to-face GP appointment. Can my right hon. Friend reassure those constituents that, should they need one, they will be able to have one?
Matt Hancock
Yes. There is no greater supporter than me of the ability to access medicine by telemedicine. It is an incredibly important option that is available and should be a choice for our constituents. We have made access by telemedicine the default method unless there is a good clinical reason not to use it. It is, however, as I have always set out, critical that there is face-to-face access as well. The NHS has written to all GPs to explain that while telemedicine should always be available, and that option should be available where it is clinically right, face-to-face appointments should also always be available and are absolutely necessary. The combination of the two is the future of the NHS.