Oral Answers to Questions

Iqbal Mohamed Excerpts

Monday 27th April 2026 Commons Chamber

[Iqbal Mohamed (Dewsbury and Batley) (Ind)]

5. What assessment he has made of the effectiveness of the Child Maintenance Service in resolving cases in a timely manner.

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)]

The CMS publishes several metrics regarding how quickly it responds to parents. In the quarter ending September 2025, on average, 96% of applications were cleared within 12 weeks and 83% of changes of circumstances were cleared within 28 days. Those are targets for the CMS set by the Department.

[Iqbal Mohamed]

I have constituents with court orders confirming genuinely shared care who are none the less required to pay full child maintenance for extended periods while disputes are resolved and/or system processes are completed. How does the Department ensure that evidence of shared care is applied consistently, fairly and speedily by the CMS? What support is available to constituents who face continued financial liability and hardship while they wait for delays in CMS decisions or tribunal outcomes to be resolved?

[Andrew Western]

Shared care can be incredibly contested, and questions about the suitability of evidence and which evidence takes precedent are often disputed. The hon. Member suggests that he has particular cases that he would like the Department to take a look into. If he writes to me with them, the responsible Minister, my noble Friend Baroness Sherlock, or I will provide a response.