Passport Office (Delays)

Jim Cunningham Excerpts

Tuesday 10th June 2014 Commons Chamber

[Mr Robinson]

I agree with my hon. Friend, but sadly it is not just that line that needs to be beefed up; the whole Passport Office needs to be brought under control. This is crisis management and management by panic only, and at the moment—I will come on to some illustrations—things are totally out of control.

[Mr Jim Cunningham (Coventry South) (Lab)]

When the service is up and running it is pretty good, but the problem is that the depth of the cuts has taken its toll. Although people are being brought in for a temporary period, we need to resolve the problem with a longer-term solution because this is unfair on families.

[Mr Robinson]

Exactly. My hon. Friend has similar problems in Coventry South to those in Coventry North West, although they appear to be more acute in my area. I will refer the Minister to an acute problem regarding the Durham office and child passports being issued for the first time.