(1 week, 3 days ago)
Commons ChamberThe guidance for complaints in children’s social care was issued 20 years ago and has not been updated since. Those who work in the system say that it is out of date, and the ombudsman echoes their concerns. Will the Minister outline what steps the Department is taking to ensure that the guidance is up to date? Will he meet me to hear the concerns that have been shared with me?
Josh MacAlister
I share some of those concerns; this is an important issue. I have asked officials to meet the Local Government and Social Care Ombudsman to better understand the issues in the current complaints process, and I would be happy to meet the hon. Lady. Separately, we will soon publish updated statutory guidance on advocacy services for children. The points the hon. Lady raised are important.