6 Justine Greening debates involving the Department for Levelling Up, Housing & Communities

Valedictory Debate

Justine Greening Excerpts
Tuesday 5th November 2019

(4 years, 5 months ago)

Commons Chamber
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Lord McLoughlin Portrait Sir Patrick McLoughlin
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I am very grateful to the right hon. Gentleman. I think, with the problems we inherited, that there was a lot the coalition Government did of which we can rightly be proud.

I was Chief Whip for a considerable time, and I have to say that I was greatly assisted at the time by two people in the Whips Office to whom I want to refer—Sir Roy Stone and Mark Kelly. Roy Stone is basically the usual channels, as you well know, Madam Deputy Speaker. It is true that there have been only four people to hold the position of principal private secretary to the Chief Whip in the last 100 years, and Roy himself has been doing it since November 2000. The House, the Government and the Opposition have a great servant in Roy, and I really want to say a big thank you to him for the work he does. I think he would say that there is never a dull moment in what he does.

I would like to say a few things about the Whips Office, which I think is quite often misunderstood both inside and outside this place. Contrary to some of the wilder stories, it is the personnel department of any parliamentary party, dealing with a wide range of issues both personal and political.

Justine Greening Portrait Justine Greening (Putney) (Ind)
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In my experience, I always saw the Whips Office as a human resources department, but with the “human” bit taken out.

Lord McLoughlin Portrait Sir Patrick McLoughlin
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Well, everybody is allowed to have their views. All I can say to my right hon. Friend is that she ought to have to deal with some of the people the Whips Office has to deal with.

I would like to say something to all people who come into this House of Commons. Whatever they think about the Whips Office and about the party system, very few people would get into this House on their own ability; they get here only because they belong to a major political party or a political party, and I think that is sometimes forgotten by them when they get here.

In 2012, David Cameron gave me the option of becoming Secretary of State for Transport. As Chief Whip, I was aware of the offer just a little time in advance of the reshuffle, so I had time to reflect on it. It was a big step to move from the back office of politics to the front office, or to the frontline, as it so often seemed, particularly in those first few weeks at the Department for Transport, where I had of course started as a junior Minister some time before.

I remember very well, Madam Deputy Speaker, you coming to me on that Monday afternoon, when I knew what was going to happen to me, and you told me that the Opposition day debate on Wednesday was going to be on rail fares. I did try to say to you that I did not think this was a very good idea and could you not find a different subject to take on. The next morning you realised why I might have suggested that, but as usual you stuck to your guns, and I found myself responding to such a debate that week.

I found my four years at the Department for Transport one of the most fascinating periods that I spent in government, and it was a huge privilege to be the Secretary of State and head of a major Department such as that.

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Justine Greening Portrait Justine Greening (Putney) (Ind)
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As long as nobody heckles me, I am sure I will absolutely be able to stay to time.

I want to start by saying a massive thank you to, first of all, my office team, who are up in the Gallery. They have done an absolutely incredible job for so many Members here over many, many years. I have to point out particularly the long-suffering Kate and Nikki. Without their assistance and support and that of the rest of the team that I have got with me today, I would never have been able to do any of the rest of the things that I have been able to achieve for my community in this place.

Other Members have explained what it was like for them when they first entered the House. For me in 2005, winning back Putney from the Labour party was quite big news, and I found myself in the middle of a media storm from minute one of my time as an MP.

Michael Howard came down the next day to, as I thought, congratulate the brilliant team at Putney Conservatives who had helped me with that amazing victory. I stayed up all night organising his visit as the great leader, and he promptly turned up and resigned right by my side. Perhaps the best legacy from the few months that he had left in his role in 2005 was that he got back together a parliamentary party that had been in opposition for quite some time. He had us talk through different policy areas, and we discovered that, other than arguing about Europe, we had much more in common than that which divided us.

My time in this House has obviously been the greatest privilege of my life. I did not plan to be an MP, but I did it because I think people matter. I hope that I have always been a strong voice for people in Putney on the issues they care about, and I have simply sought to take their priorities and make them mine. My campaigning on Heathrow was perhaps an early indicator to the Whips and my party that I would stand my ground on local issues that matter to my community. I started my time here doing that, and I like to think that I have finished my time here doing that not only on Brexit, on which speaking up for local communities is crucial, but on a whole range of other issues, such as air pollution, quality of life, aircraft noise, and improving our transport. We were able to modernise Putney station and get improvements to Southfields station, and the lifts at both stations now mean that the whole public can access local public transport. I am particularly proud of those things, and I was on the case for getting a lift at East Putney station, and I very much hope that my successor will do the same.

I tirelessly campaigned on serious issues such as youth crime and policing. In fact, my very first Westminster Hall debate was on youth and youth crime, but I am sorry to say that things have not moved on as much as perhaps they should have done in the intervening 14 years, and this House still debates the very issues that I was debating as an incoming MP.

I want to reflect on the hugely important role that community groups and residents associations have played in my local community. Brilliant charities such as Regenerate, which works on the Alton estate in Roehampton, play an amazing role in inspiring young people to make more of their lives. There is the brilliant Putney Society—the ultimate residents association in Putney—and then, of course, there are incredible residents associations in Southfields, such as Southfields Grid, Southfields Triangle, and Sutherland Grove Conservation Area. All those organisations bring our community together and make it what it is, and I am so proud and delighted that I have been able to work with them for so many years.

I have had probably more roles than most in this House. I started my time in government in the Treasury team with the then MP for Tatton, George Osborne, carrying out an emergency Budget to ensure that this country’s finances did not go the way of Greece’s, and I have reflected on that as we have debated what a no-deal Brexit might mean for us. I quickly discovered as a Minister that I had the ability to make a difference way beyond even perhaps what people might have thought my brief was, so I got stuck into looking at the tolls on the Humber bridge, and I was delighted that I was able to get them reduced. I ended up with a beer temporarily named after me in that part of the country, and that meant a lot to me because I watched the Humber bridge open as I grew up. I was delighted to be able to make a change that meant that it can be a successful piece of infrastructure that joins two wonderful communities, rather than dividing them.

From there I moved on to the Department for Transport, where I had to make sure that transport enabled the 2012 Olympics and did not get in the way of them being the triumph they were. I worked with the then Mayor of London, who went on to do other things, including becoming Prime Minister. I am proud of that work, because hopefully we made the Olympics accessible to millions of people who did not have to worry about being suddenly stranded.

From there my journey took me to the Department for International Development, which often operates out of the sight of our country. I could not be more proud of the truly world-class team in the Department. We worked hand in hand with the Ministry of Defence on Ebola, and we did pioneering work to bring education to children caught up by the terrible crisis in Syria. We took a decision in DFID that we would do our level best to make sure those children grew up educated and able to read and write. So much of the Department’s work happens out of sight of the British public, but the British public should be rightly proud of that work, which stretches beyond that to girls’ education and responding to humanitarian emergencies such as Typhoon Haiyan in the Philippines. I am truly honoured to have had so much time in that Department.

After that, my final Cabinet role was perhaps my dream role: Secretary of State for Education and—perfect—Minister for Women and Equalities. I was the first LGBT woman in Cabinet and, of course, the first Secretary of State for Education to be educated at their local comprehensive school, and I am only too happy to have those two firsts and to have put something back into a school system that built me into being able to do anything with my life and to achieve what I have achieved.

It was brilliant to be able to work with the most inspiring teachers I could have ever hoped to meet. It is a fantastic profession, and I would say to anyone who is thinking about what to do to make a difference with their life that they should go into teaching, because that is where they can shape the future. It was a privilege to be able to work with people in that profession, and it is one of the reasons why I focused so much on their continued professional development.

Tim Loughton Portrait Tim Loughton (East Worthing and Shoreham) (Con)
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I am very concerned and upset about my right hon. Friend’s departure, not least because somebody else will have to bring the jelly babies for us at Prime Minister’s Question Time. She has spoken at length about her extraordinary contribution to this House and to her community, but she has not yet mentioned one of her greatest legacies and interests, which I know she will continue outside this House, and that is her complete and utter obsession with social mobility. We all desperately want more to happen on that score in this country.

Justine Greening Portrait Justine Greening
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My hon. Friend is quite right, and he brings me on to why I am here today as a Member who is departing the House. I have served my community and my country in Parliament for 14 years, but the mission that drives me more than any other is social mobility. It has characterised my life, and it is crucial to the future of our country and to making it a country in which there is equality of opportunity so that everybody gets the chance, and indeed the right, to use their talents. Part of the solution to delivering that is in government and in Parliament, of course, but the other part of the solution is surely outside this place. Working with businesses and organisations is part of how we will get opportunities to more young people. Through the social mobility pledge, I will be continuing to work on social mobility and, indeed, scaling it up.

When I look to the horizon and where our country’s journey is going next, I recognise, understand and agree that this House will rightly remain obsessed with Brexit, but there will be a time after that. I want to make a constructive and positive contribution to social mobility, and I want to make sure that, when we get to that point, I am able to show that businesses are part of the solution for getting more opportunities to more young people. We must reflect on that and build on it further.

Definition of Islamophobia

Justine Greening Excerpts
Thursday 16th May 2019

(4 years, 11 months ago)

Commons Chamber
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Dominic Grieve Portrait Mr Grieve
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I often read in newspapers things about Islam that I know from my own experience—I am a trustee of the Oxford Centre for Islamic Studies—to be inaccurate. Of course, we must also acknowledge, as, indeed, the hon. Member for Birmingham, Perry Barr did, that Islam is not a homogenous practice. It is extremely diverse, just as is Christianity or, for that matter, Judaism. There will be areas of practice and criticism within the faith itself. As we know from the events in the middle east and the hostility between Shi’a and Sunni, a deep division, or indeed hostility towards groups who are considered to be heretical, such as Ahmadiyyans, is a real issue.

Justine Greening Portrait Justine Greening (Putney) (Con)
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Both my right hon. and learned Friend and I have a strong relationship with our local Ahmadiyya communities. I think it is worth drawing attention to the role that they play in trying to combat Islamophobia, which, in my opinion, has absolutely no place in any political party or any element of our society in a modern Britain. I pay tribute to the many Members who support the work that is done day in, day out on the streets of our country.

Dominic Grieve Portrait Mr Grieve
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I entirely agree with my right hon. Friend.

My view has always been that Islamophobia—which I find quite easy to identify in my own mind—is a process whereby utterly law-abiding individuals who wish to live in peace with their neighbours and get on with their daily lives find themselves subjected to abuse with no rational basis whatsoever, and it is very prevalent. Part of that may be a result of the disturbed conditions in the middle east and the growth of terrorism. I do not think it possible to disconnect the one from the other: the connection is very clear. However, that does not reduce our duty to try to do something about it.

That brings me to the work of the all-party parliamentary group and the foreword that I wrote. Those who were present at the APPG meeting which I attended will remember that I issued a gentle critique of the definition that it had drafted, and we had a very interesting discussion, in particular about the word “racism”, which is common parlance in the House and indeed the country, but whose usage has changed significantly over recent decades. It started as an attempt to define a prejudice or discrimination on the basis of someone’s immutable colour characteristics, but it has evolved over time into meaning something rather broader—I think the penny has gradually dropped that our colour characteristics are not necessarily all that immutable—and has taken on a far more cultural and wider context. It can be defined as hostility to the “other” outside one’s own group.

It was for that reason that the APPG looked at the definition in trying to establish a working definition of Islamophobia that might be useful. As I have said, during the meeting I gently pointed out that I could see where the pitfalls were likely to be, but I wrote the foreword because it seemed to me that it was possible to go round and round in circles, and that seeking a redefinition could well be useful to public authorities and groups that were trying to tackle Islamophobia. I should emphasise that neither I nor—I think—any member of the APPG thought that a new legal definition was being enacted and that condign punishment would be visited on any individual who transgressed what someone else’s definition might be.

I have to say that I am rather depressed to see some of the reaction to this work. I am sorry to have to say it, because I have great respect for Policy Exchange, but a great deal of this report is total and unadulterated rubbish. It strays off into areas that are about a million miles removed from Islamophobia. I really do not know about Mr Hewitt and the police officer and his issues concerning counter-terrorism, but how it could possibly be argued that this definition could prevent the police from enforcing the law against terrorists in this country is beyond my comprehension. It is breathtaking.

The lesson that I derive from this is that, unfortunately, we are treading on eggshells. When attempts to crystallise a definition to enable better debate and understanding—which, in my view, were clearly well-meaning—are immediately transformed into a culture war in which it starts to be alleged that what is being attempted is the suppression of free speech, I become profoundly depressed. The exaggerations in the report seem to demonstrate a reverse fear that, somehow, the word “Islamophobia” is being used as a weapon on the law-abiding when people reasonably highlight anxiety over terrorism, or practices within some communities that are regarded as being bad, a view that I believe to be shared throughout the House. That is far removing us from what I think the issue is.

Let me issue a plea to the Secretary of State. He has a rather unenviable task in this respect, but I hope that he will not dismiss the APPG’s report out of hand, because it does not deserve to be dismissed. It is clearly based on good intentions and a wish to identify a way forward. If we stop flying off the handle and disappearing into the most extraordinary and bizarre places—I am sorry to have to say that I felt that that was happening a little bit when I listened to my right hon. Friend the Member for South Holland and The Deepings (Sir John Hayes)—we may make some progress, and I hope that this debate will facilitate it. That, I think, was the purpose of the APPG’s report, which is why I wrote the foreword.

I cannot get away from the fact that there is a real problem here, and we need to tackle it. This is an area in which we need to show leadership.

Buildings with ACM Cladding

Justine Greening Excerpts
Thursday 9th May 2019

(4 years, 11 months ago)

Commons Chamber
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James Brokenshire Portrait James Brokenshire
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I thank the hon. Gentleman for welcoming my announcement. I should, for his sake, make it clear that this applies only in England, because, as he knows, responsibility for housing policy and building regulations is a devolved matter.

I have already responded to some of the points that the hon. Gentleman has raised. As I have said, the £200 million represents an estimate of the cost, based on the existing experience of remediation—some of the work that has already been done—and taking account of instances in which developers, or insurance, are already in place. It is there to provide capital support. It is because of the need for urgency that we are taking steps to ensure, as a priority, that there is no need to rely on interim measures, because of both the nature and the cost of such measures.

I absolutely endorse the hon. Gentleman’s broader point about the need for developers and freeholders to stand up and do the right thing: I have stated that very plainly on a number of occasions, and I am hugely frustrated by the action—or lack of action—on the part of a number of those involved. He asked about changes in the law; that issue clearly flows from the Hackitt review, and, as I have said, I will update the House.

Justine Greening Portrait Justine Greening (Putney) (Con)
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I welcome the statement, but does the Secretary of State share my concern about the difficulties that the Department has had to surmount in order to be in a position to make such a statement, and about the fact that it was necessary in the first place? As he has said, many in the industry have acted responsibly and swiftly, but too many have not. May I encourage him, as he finishes—quickly, I hope—the work involved in responding to the Hackitt review, to apply that learning and the experience of just how difficult it has been for him and his Department to put this programme together, and to reflect in his response the fact that many residents have the same issues, day in day out, with the owners of the buildings in which they live? We should all bear in mind that while those owners are quite happy to take the gains that come with owning a building, they must also take the responsibilities that it brings.

James Brokenshire Portrait James Brokenshire
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I entirely agree with the points that my right hon. Friend has made. I think that she senses my real frustration and, indeed, anger at some of the practice that I have seen. We are taking this exceptional step because of the nature of the material with which we are dealing, but it has also shone a light on some of the wrongful and damaging practice that is out there, including practice in the construction industry. We are continuing to pursue those issues, and will follow through on them in our response to the Hackitt review.

Clyde House and A2Dominion

Justine Greening Excerpts
Thursday 14th March 2019

(5 years, 1 month ago)

Commons Chamber
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Justine Greening Portrait Justine Greening (Putney) (Con)
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I want to raise an issue that has been raised by residents who live in Clyde House in my constituency. It is a block—[Interruption.]

Eleanor Laing Portrait Madam Deputy Speaker (Dame Eleanor Laing)
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Order. It is not fair that the right hon. Lady cannot be heard at all. Let us just have a moment while everyone leaves the Chamber a little more quietly. That is better. Thank you.

Justine Greening Portrait Justine Greening
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Thank you, Madam Deputy Speaker. Clyde House is a block of flats where residents have experienced problems pretty much from the word go after it opened several years ago. The issues came to a head several weeks ago when a huge water leak from the heating system rapidly spread through the electrics, causing huge concern for residents, who were worried about the inevitable health and safety issues. As the local MP, I did my best to see what I could do to get A2Dominion, the agent that manages the property, to respond more promptly to residents’ concerns, but residents have experienced major issues in trying to get urgent repairs done. I have encountered similar problems and was initially unable to find someone at A2Dominion who was prepared to take some responsibility to ensure that the necessary repairs were done.

I have held three meetings for residents of Clyde House and have had the chance to inspect some of the flats. I saw potential electrical faults, water damage close to electrical fittings, and severe condensation due to poor ventilation, which residents told me had been a problem right from the start. Those are just a few of several issues with the block. Another problem is that the lifts that serve the flats were extremely unreliable to the extent that, on several occasions, elderly and disabled people have been literally unable to get into their homes because the lifts were not working. They could not even be carried or get upstairs some other way, which is totally unacceptable. Other families have been worried about health and safety issues, and some with children who suffer asthma have suspicions that it had been brought on by the damp and mould.

After those three meetings, we did get a plan of work from A2Dominion, and it was vital that the organisation finally responded to the issues that Clyde House residents were experiencing. Since then, although some deadlines were initially missed, which only led to concerns being raised even further in the first week that we were trying to get some action, I can tell the House that more progress has been made. To be even about A2Dominion’s record, it has now done much more to address the urgent and broader issues affecting Clyde House.

Ruth Cadbury Portrait Ruth Cadbury (Brentford and Isleworth) (Lab)
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I thank the right hon. Lady for allowing me to intervene and congratulate her on securing this debate. I have experienced similar issues with A2Dominion, and her sequence of events mirrors mine. I have had issues with blocks run by A2Dominion for eight or 10 years since I was councillor—three and a half years before I came here. I also recognise the long-standing lack of maintenance and communication with residents. However, like the right hon. Lady, I have also noticed a recent improvement in communication with my office, with residents and with the London Borough of Hounslow, which has also experienced issues, so I am hopeful that things are improving. However, does she agree that there is an issue of accountability when it comes to housing associations and their key stakeholders?

Justine Greening Portrait Justine Greening
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Indeed, and I will come on to what I think could be some of the solutions. The hon. Lady highlights one of the other issues that came out of the experience of Clyde House residents, which is that nobody is willing to take responsibility. On the one hand, A2Dominion said initially that the responsibility for rectifying some of the major urgent issues was down to the developer, which was responsible because it had built the building. On the other hand, the developer was clear with me that it had handed over that responsibility and that the issues within the footprint of the building itself had been passed on to A2Dominion, which is responsible for maintenance. While that discussion was happening between those two organisations, my constituents were left with no action, from which there are lessons to be learned.

Seema Malhotra Portrait Seema Malhotra (Feltham and Heston) (Lab/Co-op)
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I thank the right hon. Lady for securing this debate. She is making a clear case about the lack of responsiveness and responsibility from the housing association, A2Dominion. It is incredible how common these issues and stories seem to be.

Over the past two months I have had an issue with a broken lift at Camellia House in Feltham, where the issue has been between A2Dominion and FirstPort, with neither seeming to take responsibility for resolving the issue as quickly as it could be. There has been poor communication with residents throughout the process. They also said that a fob was available for an alternative lift, which was not available to all the residents.

Where people have been affected, whether they are families with young children or people with disabilities, it has become even more of a stress and a strain at the beginning and end of every day. Does the right hon. Lady agree that we need to do much more to ensure there is transparency of service charges and accountability so that housing associations work in the interest of residents, and not in their own interest?

Justine Greening Portrait Justine Greening
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The hon. Lady is absolutely right. The work now under way at Clyde House will steadily make a difference to residents. Communal areas on all the floors will be redecorated, and fresh flooring will be put down. Work is beginning on upgraded CCTV, and the entrance doors will be much friendlier for disabled people who will now not have to reach the doors to open them—the doors will open automatically with a fob. A whole series of improvements will be made, which is welcome, but it should not have reached a crisis point for my local community and residents before action was taken. They should not have had to call me, as their local MP, to step in and force the issue to get action.

I will briefly address some of the possible solutions, because it strikes me that people see housing and homes as the ultimate public utility, yet whatever expectations we have of any other utility, whether mobile phones, water or energy, we have a completely different approach to the one on which we are most reliant, the home we live in. Who built it and to what standard?

I know the Government are looking at how we can have a more streamlined approach, but I will finish by setting out where positive differences could have been made in the case of Clyde House. First, when buildings are completed, obviously an independent inspection is needed to sign them off. My suggestion is that there should be a further follow-up inspection in, say, one to two years to consider whether issues have emerged since the building was finished and occupied that simply were not there to be identified at the beginning.

In cases like ours, the issues were clear from the first three months of residents moving in, but there was no independent person to pick them up. This suggestion would allow the industry to take quick action before problems become worse and more costly to rectify. It should also happen on an independent basis so that residents have the reassurance that somebody entirely separate from both the developer and the managing agent is able to come in and look at whether the building is performing and being maintained as expected.

I thoroughly agree on the need for more transparency on service charges and the whole range of costs that residents often experience in such homes. I do not know why we cannot have an approach like our approach to energy ratings, which is more consistent and transparent across buildings, wherever they are in the country, so that residents can get a sense of whether the various charges they are being asked to pay to live in their flat are at the high end or the low end for an average flat of the same nature. People are used to seeing that for other utilities and should be able to see it for the flat they live in.

We need a more pan-regulatory system that allows us to identify issues that are not just specific to a particular residence but symptomatic of an organisation with failings. Based on what other MPs have said to me about A2Dominion—I must repeat that it has now responded to the issues at Clyde House and is working hard to resolve them—my sense is that my constituents are not the only ones who have had issues. Organisations such as A2Dominion need to consider whether particular issues are in fact symptomatic of wider organisational problems around promptness, the efficacy of what they do and whether they follow up to make sure residents are content with the work done.

From what I can gather, the ventilation at Clyde House might not have been the best approach for that building, given its circumstances. Where such issues are systemic—for example, if the developer at Clyde House is repeating them in block after block—we need an approach and a regulatory system that can pick that up so that developers can learn from building mistakes and suboptimal approaches and get them rectified and so that the industry as a whole can rectify problems. It would also enable people thinking of living in a particular property to find out whether it was built by someone who tends to get these buildings right or someone who tends to get them wrong.

We urgently need a broader review of this area. It is unacceptable that people are living in the sorts of conditions I saw in Clyde House. It does not matter on what basis they are living in those conditions. People should know they have redress to get urgent action taken, and taken effectively, so that they do not have to live like that for long.

Seema Malhotra Portrait Seema Malhotra
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The right hon. Member is making an important point about the need for a wider review and rightly draws a distinction with developments where there have been positive experiences. On the management of properties, particularly where there is shared ownership, is it not also important that there is fairness in the system—that people feel they are being treated fairly—and that the system works for those doing their best to have a home they can feel secure in, not exploited in?

Justine Greening Portrait Justine Greening
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Indeed. It is really important that residents have access to redress, independent oversight of the quality of the work and somewhere to go when there are issues, and it is important that the system be streamlined so that it is simpler for residents. They should not need to have access to expensive lawyers to get proper advice about how to get their problems sorted out.

This is important. I was shocked at the kinds of environments that Clyde House residents were having to live in. I am pleased that A2Dominion is now responding to them, but the situation has raised some systemic issues and it would be good to hear from the Minister about what action the Government can take to ensure they are addressed.

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Kit Malthouse Portrait Kit Malthouse
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I completely agree. I have a large number of housing association properties in my constituency, too, and my postbag as a constituency MP is filled with similar complaints. When I first became a Member of Parliament, I was astonished and dismayed to find I was effectively the postbox for local housing association’s complaints service. Were I the chief executive of such an organisation, I would be mortified if local Members of Parliament were receiving the level of correspondence that some of us do, and I would be taking action.

We have recently seen some large housing associations acknowledge their failures: A2Dominion has acknowledged its particular failure in Clyde House, and L&Q, one of the G15, has come out very publicly and acknowledged its failure. Action has been taken—for example, in the past couple of years on Circle Property, which also failed on service—but there is more we can do, particularly on regulation, about which the Green Paper will say more. We can swing the pendulum of regulation toward a sense of customer service and away from purely financial regulation. As I say, there is more to come.

Sometimes things go wrong, and where that happens it is of the utmost importance that any safety concerns are resolved as soon as practicable. All registered providers of social housing must comply with the regulatory standards set by the Regulator of Social Housing. That includes ensuring that all their properties meet and are maintained at the decent homes standard, which means that homes should be free of any category 1 hazards, in a reasonable state of repair, have reasonably modern facilities, and provide a reasonable degree of thermal comfort. The regulator’s standards also require landlords to provide a repairs and maintenance service that responds to the need of tenants and offers them choices. The objective is to get repairs and improvements right the first time.

Justine Greening Portrait Justine Greening
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It would be helpful if my hon. Friend covered the question of compensation. Often there are very serious problems with people’s properties, and they may even need to be moved out. Those are extremely disruptive times for families with young children, and they end up living in hotels. Will the new framework provide more redress to compensate people who are affected by bad performance, as my constituents have been?

Kit Malthouse Portrait Kit Malthouse
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My right hon. Friend poses a good question. I do not want to front-run the publication of the plan document, but she can be assured that one of the critical issues for the Government is to make sure that tenants are dealt with professionally and quickly, and that their problems are sorted out the first time. We are considering devising a performance framework for housing associations and other registered social landlords, making performance transparent to tenants, which might be useful to them when comparing landlords.

Where landlords do not provide a proper repairs and maintenance service, tenants should complain and have the right to expect that something is done. If my right hon. Friend’s constituents consider that their property has serious hazards that present a risk to health and safety, they can report that to their local council, which can inspect and assess the property using the housing health and safety rating system. If the local council becomes aware of a serious category 1 hazard, it has a duty to take appropriate action to address it. Hazards can include, among other things, damp, excess cold or heat, poor sanitation and fire risks. Councils have a range of powers to ensure that landlords take appropriate action to rectify the problem; in extreme cases, the council can take emergency remedial action itself and charge the landlord to do the work.

Justine Greening Portrait Justine Greening
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My hon. Friend has reminded me that it was remiss of me not to give thanks to Wandsworth Council for the work it did when issues of safety in Clyde House were raised. I put on record my thanks to the inspectors who went and made sure that health and safety measures were in place.

Kit Malthouse Portrait Kit Malthouse
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I am grateful for my right hon. Friend’s intervention. I am pleased to hear that the system is working and that Wandsworth Council has played its part in resolving what was obviously a difficult and trying time for the residents of Clyde House. I hope the work we are doing on the social housing Green Paper and on shifting regulation generally more towards consumer standards and away from financial regulation will mean that the time in question will become a piece of history that we can all forget.

I thank my right hon. Friend again for securing this valuable debate. I have tried to set out the arrangements that are already in place to protect tenants, and I hope I have also made clear my commitment to improving things further. Nevertheless, there are valuable lessons to be learned from the issues at Clyde House, and I will be asking A2Dominion to come into the Department to explain what happened, what went wrong and where things might be improved. I would be more than happy to sit down with my right hon. Friend to discuss her ideas so that we can feed them into our work on the social housing Green Paper. As I have said, I am committed to ensuring that everyone can seek timely and effective solutions when they have a housing problem and can live in a home of which they can be proud.

Question put and agreed to.

Budget Resolutions

Justine Greening Excerpts
1st reading: House of Commons
Thursday 1st November 2018

(5 years, 6 months ago)

Commons Chamber
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Justine Greening Portrait Justine Greening (Putney) (Con)
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I want to refer to some of the local issues that I hope this Budget can address for my own community, with a particular focus on Putney High Street, Roehampton High Street, Southfields village and, of course, Danebury Avenue, also in Putney. I could make a long speech on my broader views on this Budget, on the need for reform of the Treasury, and on how the OBR forecast has changed so significantly. I could make a speech on the fact that probably one of the biggest challenges in British politics is the seesawing of resources in and out of public services and the resulting inability of those services ever to plan properly for the long term. However, that is probably a speech for another day.

What I want to do today is focus on the issues in my local community. It is fair to say that for most of us, the problem of rent and rates, and the impact that they have not just on local businesses but on local shops, local restaurants and bars is really acute. That is particularly true in London, where the sense is that rent and rates only ever go up during the good times, but when we hit more difficult times my local businesses never see them come down. As a result, we have inflated rateable values that then give a legacy of high rates and rents that feeds forward into the future.

High streets are facing a significant structural challenge as they move from being, historically, transaction centres where people went to buy things to being social centres. What people and communities get out of the high street has significantly changed, and it will not change back. I particularly welcome the initial ideas that the Chancellor set out in relation to a digital sales tax, but I encourage the Treasury to bring those proposals forward sooner rather than later and to properly understand what taxation looks like in the context of the high street when we know that, in the future, high streets will be social centres rather than transaction centres.

I have a business improvement district in Putney. I am sure that the announcement of the future high streets fund—the £675 million that will be available to communities to improve and support high streets—is extremely welcome and necessary. This is not the first time that, locally, we have asked for funds to improve our high street. The council itself is putting in £640,000 of investment to improve Putney High Street, to improve the experience of shoppers and pedestrians, and to improve traffic flow. I have to say that, when we asked City Hall for investment in our local community, our bid was not seen as a high priority. I am delighted that the Government recognise that communities such as mine need investment to support the high street to keep going and make a transition. I ask the Secretary of State, or perhaps the Chief Secretary when she winds up the debate, simply to make sure that they do not make the mistake of giving any of that £675 million to City Hall. If that happened, I can only assume that, yet again, my community would be de-prioritised for investment in our local high streets. Instead, the money should be given directly to local councils to make the decisions that they know are important to improve high streets such as those around Roehampton, Putney and Southfields—the community that I am so proud to represent.

May I also ask the Secretary of State to look at whether that £675 million can be brought forward and invested sooner rather than later so that it can make an impact now, rather than in several years’ time? I have looked at the phasing of the fund, and my personal view is that high streets need support now, not later.

I do, of course, welcome the announcement that businesses whose properties have rateable values of £51,000 and lower will see business rates cut by a third. That will help 90% of properties, but, again, I say to the Secretary of State that, for those of us representing communities in London, we will have a disproportionate number of the properties in that final 10%—the businesses that are not covered by that measure. I ask him to continue to look particularly at how businesses in London can continue to thrive. We do not want to be a place where independent shops literally cannot afford to start up and survive. Even some of our high street chains are finding it hard, as we can see with the loss of Marks & Spencer in Putney.

May I also add to the communities part of this debate and say that I very much recognise and welcome the steps that the Government and the Treasury are taking on affordable credit? They are absolutely vital to help a whole generation of often young people, but also people on low incomes, to make sure that they do not pay through the nose for the kind of credit that the rest of us are used to having.

May I ask the Secretary of State to make sure that, at the very least, the Government get out of my way so that I can get my Creditworthiness Assessment Bill through this House with all-party support? Last Friday I came here to try to move my Bill on to its next stage, and it was opposed by an MP and by Government Whips. I ask the Government that, the next time I bring the Bill to the House on 23 November, Government Whips do not object to its being moved forward. It could help 15 million renters across our country get better access to more affordable credit. It is vital that the Bill is passed, as it could have a big impact.

In his opening speech, the Secretary of State set out how we want to support people who have the dream of home ownership, but if they cannot build up a credit history, even with the reliable rental and council tax payments that they make every month, it fundamentally does not allow them to make the case to lenders that they should the best credit opportunities on offer. It really is time for the Government and the House to pass a Bill that can genuinely make rent count. As someone representing a community where perhaps 50% of households rent, I can say that this is absolutely crucial to making sure that this is not just a Government who help people to get by, but a Government who help people to get on.

Building Regulations and Fire Safety

Justine Greening Excerpts
Thursday 17th May 2018

(5 years, 11 months ago)

Commons Chamber
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James Brokenshire Portrait James Brokenshire
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While I welcome the right hon. Gentleman’s kind comments on the words of Dame Judith and her team in what I think is a comprehensive report—looking at the end-to-end system and at culture, but also making recommendations on strong enforcement and criminal sanctions—I urge him to look at it very carefully before rushing to judgment on all its different sections. He may not agree with certain sections, and he is entitled to take that view, but I think he will recognise the real intent of someone who is independent and has significant health and safety experience to bring about a shift in a system that, as we mutually accept, is not fit for purpose.

This report will no doubt be subject to further debate, and it is important that there is time for feedback on each of the different recommendations and points that are made, because of the complexity, depth and detail of them, so that we get this right. With a shared sense of what is cross-party and what is cross-community, that is absolutely what we want to achieve. That is why it is important to get feedback on and input into the report’s recommendations.

I underline this Government’s seriousness of intent. That is why I have today said that we will consult on the banning of combustible materials—I look forward to bringing the details to the House in due course—and why I have said what I have about desktop studies. I want to inject a sense of pace into the process. I have acknowledged that the legislation that may flow from this will take time, and we want to work with parties across the House to ensure that it is got right. Equally, however, I recognise that there are steps that may not require legislation that we should get on and take, and I am committed to taking that forward as Secretary of State.

I encourage Members on both sides of the House to look carefully at Dame Judith’s comprehensive recommendations. They should recognise that, on the issue of cladding systems, she acknowledges:

“A clearer, more transparent and more effective specification and testing regime of construction products must be developed. This should include products as they are put together as part of a system.”

We also recognise that, and we are bringing forward the consultation I have announced in my statement today so that we can actually make the difference we all want by making these changes and ensuring that our system and our high-rise buildings are safe.

Justine Greening Portrait Justine Greening (Putney) (Con)
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I welcome my right hon. Friend’s statement. I also welcome him to his new role, in which I know he will perform admirably.

Many of us representing constituencies in London, who were hugely shocked by what happened at Grenfell, have people living in high-rise blocks in our communities, who will be affected by the actions that now need to be taken. I welcome the announcement yesterday of the additional £400 million for local authorities and housing associations. Will he set out what processes are in place for getting that resourcing to local councils?

May I also encourage my right hon. Friend to look at the fact that many councils, such as Wandsworth, are spending much more resourcing than goes purely on the work that needs to be done to replace the cladding on buildings such as Sudbury House in my constituency, including the expense of sprinklers? As he said, it is important that as well as being safe, people also feel safe. Over the coming weeks and months, will he reflect on those costs and local authorities’ liability for them?

James Brokenshire Portrait James Brokenshire
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I am very grateful to my right hon. Friend for her question. I do understand the concerns that Members on both sides of the House, including those in London, understandably have following the appalling tragedy of Grenfell. I can tell her that we will be providing details for local authorities and housing associations about how they can access the funding. We are working at pace to ensure that the relevant information and guidance is given, because I am certainly very conscious that we want to allocate the funding for remediation as soon as possible. I will announce more details shortly.