Business of the House

Kirsten Oswald Excerpts
Thursday 31st March 2022

(2 years, 1 month ago)

Commons Chamber
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Mark Spencer Portrait Mark Spencer
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The hon. Lady raises a very important issue. No one could be unmoved by seeing the tributes just across the river at the wall of hearts, and this is worthy of further consideration. In my constituency, I was able to attend the unveiling of a small memorial at Gedling crematorium to the people of Gedling and Nottingham who had lost their lives to covid. As a society, we should not forget the huge losses that we have experienced, and she is right to draw the House’s attention to this. I will make sure I write to the relevant Ministers and pass on her comments.

Kirsten Oswald Portrait Kirsten Oswald (East Renfrewshire) (SNP)
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One of the most regular causes of complaints that I receive is the failure of services that have been outsourced to private companies, including Capita, which now administers the Royal Mail pension scheme; it seems to do that very badly, if the case of my constituent whose pension should have been paid from September 2021 but still has not been is anything to go by. So may we have a debate in Government time about how the Government are supposed to hold these contractors to account, particularly when the systems are patently not working?

Mark Spencer Portrait Mark Spencer
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If the hon. Lady writes to me with the specific details about her constituent, I will make sure—[Interruption.] She says from a sedentary position that she already has. I will make sure that she gets a rapid response. I understand the stress that people undergo when they are concerned about whether they will get their pension, which they have rightly paid into. I will make sure that she gets a speedy answer.