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Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, whether (a) GOV.UK Verify and (b) Government Gateway identity verification systems facilitate women registering for some Government services under their maiden surname even if they also register for some services under a surname they adopt on marriage.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, when registered users of the (a) GOV.UK Verify and (b) Government Gateway identity verification systems will be able to view payments made on their behalf under the (i) Coronavirus Job Retention Scheme and (ii) Self-Employment Income Support Scheme.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many Government services can be accessed by registered users of (a) GOV.UK Verify and (b) Government Gateway identity verification systems.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many Government departments have signed up to use (a) GOV.UK Verify and (b) Government Gateway identity verification systems.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what assessment the Government has made of potential barriers to people signing up for (a) GOV.UK Verify and (b) Government Gateway identity verification systems.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if the numbers of users registered on (a) GOV.UK Verify and (b) Government Gateway identity verification systems have met departmental targets.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Electronic Government: Proof of Identity
Wednesday 7th October 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many people have registered as users of (a) GOV.UK Verify and (b) Government Gateway identity verification systems to date.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

GOV.UK Verify and Government Gateway provide millions of citizens with access to essential government services. The number of users can be accessed publicly at any time through the GOV.UK Verify performance dashboard, and is updated weekly. Currently, 7.2 million users use their GOV.UK Verify identity accounts to access 22 government services across 9 departments. HMRC has 25.1 million unique individual users who have confirmed their identity and who have accessed their personal tax account, with a total of 96 million authentication credentials. For Government Gateway these include individual, business and agent users.

GOV.UK Verify keeps its accessibility under review and has consistently reduced barriers to make access to services simpler, focusing on the customer's end-to-end experience, and ensuring members of the public can access online government services simply and securely.

We are constantly looking to balance the need of inclusion and demographic coverage of government services with the need for strong digital identity assurance to reduce the risk of fraud. Both GOV.UK Verify and Government Gateway use ongoing user research, user testing and service monitoring to improve, simplify and reduce friction in users’ experience of these services. Offline channels and support are offered to users unable to use either GOV.UK Verify or Government Gateway identity verification services.

Government Gateway is currently used to access the Coronavirus Job Retention Scheme (CJRS) and Self-Employment Income Support Scheme (SEISS). CJRS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment, and SEISS claimants (employers or their authorised agent) can log into the claims service and see the claims made and the date they were sent for payment.

GOV.UK Verify can be adapted to reflect requirements relating to name changes to support departmental service requirements, provided there is suitable evidence of their change in name. Government Gateway Identity Verification allows online service access where sufficient confidence can be gained on a user’s identity and the ownership of the name in question.

The National Audit Office (NAO) report recognised that the Verify programme has delivered on three of its four original objectives. The Verify programme has successfully developed world-leading standards that are used by governments across the world. It has also developed a secure technical platform and a procurement framework for identity services.


Written Question
Intelligence and Security Committee
Monday 6th July 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, pursuant to the Answer of 4 May 2020 to Question 40706 on Subversion: Russia and the Answer of 18 June 2020 to Question 59573 on Intelligence and Security Committee, what timeframe is for the Intelligence and Security Committee to be established; and whether the current circumstances referred to have affected that timeframe.

Answered by Chloe Smith

I refer the Hon. member to the answer given to PQ 59573 on 18 June 2020. The Committee is being formed in the normal way and as quickly as current circumstances allow. An announcement will be made in due course.


Written Question
Email: Fraud
Wednesday 17th June 2020

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many suspicious emails have been reported to the National Cyber Security Centre by (a) people and (b) organisations in (i) Northern Ireland, (ii) Scotland, (iii) Wales and (iv) each of the English Regions since the start of the (A) Cyber Aware campaign and (B) covid-19 lockdown.

Answered by Penny Mordaunt - Lord President of the Council and Leader of the House of Commons

The public has been able to report suspicious emails to the NCSC through the Suspicious Email Reporting Service (SERS) since 21 April 2020 when it was launched alongside the Cyber Aware campaign. Since its launch, the SERS has received over 800,000 reports, and removed over 7,500 URLs and over 2,000 sites. Safeguards protecting the anonymity of reporters means that a regional breakdown cannot be conducted.


Written Question
Tax Avoidance
Wednesday 15th March 2017

Asked by: Kirsten Oswald (Scottish National Party - East Renfrewshire)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what guidance his Department provides to people taking up public appointments against the use of aggressive tax avoidance schemes.

Answered by Chris Skidmore

The Cabinet Office's standard terms and conditions for Public Appointees include a clause stating that all remuneration relating to the appointment is taxable and PAYE in respect of income tax and National Insurance Contributions will be deducted at source.

In cases where alternative contractual arrangements are in place these must be handled in accordance with the Procurement Policy Note 'Tax Arrangements of Public Appointees'. The note can be found on GOV.UK.

In addition, all public appointees are expected to comply with the Seven Principles of Public Life.