Oral Answers to Questions

Debate between Lee Rowley and Bill Grant

Tuesday 13th March 2018 Commons Chamber

[Lee Rowley (North East Derbyshire) (Con)]

2. What assessment he has made of the level of consumer satisfaction with smart meters.

[Bill Grant (Ayr, Carrick and Cumnock) (Con)]

20. What assessment his Department has made of the effect of smart meters on consumer energy behaviour.

[The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Richard Harrington)]

Government research on consumer satisfaction published in August last year shows that satisfaction with smart meters is high. Eighty per cent. of consumers are satisfied with their smart meters and 80% would recommend them to friends and family. Smart Energy GB found that nearly 90% of people with a smart meter made energy savings and changed their behavioural patterns.