Railways: Line Resilience

Lord Brooke of Alverthorpe Excerpts

Monday 10th March 2014 Lords Chamber

[Baroness Kramer]

I say to my noble friend Lord Dykes that I do not have the data in the foremost part of my mind. As he knows, the matter is very much under discussion and I will get back to him with whatever detail is available.

[Lord Brooke of Alverthorpe (Lab)]

My Lords, among those for whom there is a residual problem are the poor, beleaguered commuters travelling from Hastings to London, who for weeks now have had disruption due to flooding and have been trying to secure refunds from the rail operative. What are the Government doing to bring those rail companies into line, ensure that people are given a full refund for the tremendous inconvenience that they are suffering, which goes on and on, and bring this to an end quickly?

[Baroness Kramer]

This is the Tonbridge to Hastings route, which was closed because of a landslip. My understanding is that the reopening is delayed due to ground movement. We very much hope that the line will open again shortly but if there are issues—and I understand from the noble Lord that there are—will he pass them to my department and we will make sure that that they are passed on to the appropriate institutions for proper answer?