Small and Medium-sized Enterprises: Foreign Languages

Lord Harrison Excerpts

Thursday 28th June 2012 Lords Chamber

Asked by

[Lord Harrison]

To ask Her Majesty’s Government what assistance they provide to help small and medium sized enterprises which export their products and services to acquire foreign language expertise.

[The Parliamentary Under-Secretary of State, Department for Business, Innovation and Skills (Baroness Wilcox)]

My Lords, UK Trade and Investment provides a subsidised service, available to SMEs, which helps them to overcome language and cultural barriers in overseas markets. The service can provide a bespoke written report with in-depth advice and information on types of language learning and rates, and on recruiting students and foreign nationals to provide in-house language skills. The service also signposts companies to professional bodies such as the Chartered Institute of Linguists and the Association for Language Learning when they wish to select a provider for foreign language training.

[Lord Harrison]

My Lords, the House would welcome further information about what sounds a very valuable addition. However, given the recent parlous decline in British exports—attributable in part, according to Professor Steven Hagen of the University of Wales, to the failure of British firms to acquire language skills—and given that only three out of 100 British firms have any kind of language management strategy, will the noble Baroness start to set tongues wagging in the small business community in favour of learning languages? Will she ensure that the languages unearthed and mobilised during the forthcoming Olympics, especially those found among our ethnic representation, can be used to help small businesses, so that British exporters, unlike the British Government, can ensure that they are not speechless in the face of a widening Europe and a widening world?

[Baroness Wilcox]

Right—information on the Export Communications Review, along with all other UKTI services, will be available at Olympic business-related events. Details of the help that will be available have already gone out. We certainly wish to use the opportunity to make sure that people from our small and medium-sized businesses meet as many people from foreign businesses as possible. We are very fortunate in this country in having a multicultural society—I think that in London alone more than 300 languages are spoken. Very often it is just a case of making sure that small and medium-sized businesses realise that there are agencies that can provide their employees with the languages that they need. It is not just a matter of a requirement to learn a language; understanding the culture of the country that you are going to is also important. The French that you speak needs to be not just the French that you learnt at school but the language of the culture. UK Trade and Investment goes into small businesses with a subsidised programme to help them understand how to take their products forward by making sure that they are aware of the culture of the country they are visiting.