Digital Economy Bill

Lord Haselhurst Excerpts

Tuesday 13th September 2016 Commons Chamber

[Sir Alan Haselhurst (Saffron Walden) (Con)]

I am grateful for this opportunity to make a contribution to the debate on the Second Reading of the Bill. I cannot help feeling the need to pinch myself when we have a Bill of this nature before us. It seems like only yesterday that we were attending protest meetings in our constituencies at which concerned parents expressed the view that the erection of a mobile telephony mast would endanger their children’s health. Similarly, it seems like only the day before yesterday when we could not have imagined that the provision of broadband would create the amount of weekly correspondence to MPs that I and many colleagues now receive.

I welcome the measures in the Bill to improve the coverage of mobile telephony. Vast tracts of my constituency are untouched by a mobile signal, and that position is becoming increasingly ridiculous. I remember being on a visit to one of the poorest states in India to witness the Department for International Development-supported installation of a basic sanitation system, and I happened to glance at my mobile phone. I noticed that it had a very strong signal—much stronger than the signal in large parts of my constituency.

I do not want to talk about the history of the Bill, or to delve into the role of BT and its relationship with Openreach, but I look forward to the Bill reaching the statute book in a form that will ensure universal broadband coverage that provides a level of service that is, as far as possible, future-proof. Of course I welcome the universal service obligation. I remember thinking, when the former Prime Minister first announced this, that a universal service obligation sounds good until we remember that many properties in this country do not have access to water through a publicly supported main and have to make private arrangements, and that many properties do not have contact with mains sewerage. We must be careful and ensure that universal will mean universal for broadband.

I keep saying to constituents that the more populous areas of the country being favoured in BT’s roll-out is understandable—more income will come in and so on—but that does not take account of changes in the structure of society and in business practice. Reference has already been made to some emerging new needs. It is ludicrous that new businesses in the countryside, often occupying redundant farm buildings and working at the highest end of technology, are somehow relegated to the back of the queue when their contribution to the economy is of enormous potential. The Government and their various agencies are also increasing the amounts of data required to be dispatched and submitted electronically. Those who have read the National Farmers Union submission will know how farmers are supposed to be able to download and upload vast amounts of information. Students are increasingly reliant on submitting coursework through electronic means. There is also a growing habit, not unhelpful in dealing with pressures on public transport, of busy executives working from home for part of their week and expecting the same level of connectivity as in their city or town office. For all those reasons, we must ensure that universal means universal.

Anyone who buys a television set these days is like to buy one that is 4K UHD-enabled and with many gadgets. There will be more unrest among people who want a decent television and to take advantage of better clarity and so on if they find that the TV does not do what it says on the tin because they do not have a basic broadband service upon which they can rely.

[Calum Kerr]

The right hon. Gentleman raises some interesting points. Unlike sewerage and water, broadband can be delivered wirelessly, so does he agree that there is really no excuse for the universal service not being universal?

[Sir Alan Haselhurst]

Of course I agree with that; I am trying to argue that universal should mean universal. Ten megabits, which is frankly insufficient, is an average figure, and we all know what has been done with average figures on car fuel consumption. The 10 megabits figure must be taken with a slight pinch of salt, and we should aim for a higher standard. If we do not recognise that, we are committing people who live in rural areas to forever playing catch-up.

My other worry relates to the unevenness of provision and not simply between town and country. People are bewildered, if not downright angry, that while they are expected to wait for a 10-megabit download speed—which is perhaps all right if they, like many, get less than 2 megabits at the moment—they hear about other parts of the country, some of them rural, receiving vastly better speeds of up to 100 megabits. They say, “Why is this happening? We hear that there is a roll-out, but when will it ever reach us?” One difficulty is that the superfast roll-out depends heavily on BT’s established network, which creates anomalies. One village in my constituency has three boxes, two of which have been converted to enable a decent broadband service. The third mysteriously has not, yet it serves just as many people as the others. That creates anger in a village that is acknowledged as being rural because people ask, “Why aren’t we being treated the same?” Technical answers about historical reasons are provided when that question is asked.

There has been growth in the number of niche providers that are prepared to offer deals to people living in scattered communities. It is important that that is encouraged, but I also hear that embedded in the roll-out programme is a measure stating that if a commercial company has said that it will provide a service in a given area, no one else can touch it and the company is almost inviolate for a period of time. That cannot be right if we are talking about the urgency of getting broadband rolled out universally.

I want an end to the confusion and I want a greater degree of clarity to be introduced for people so that they understand what they can expect and how they can go about getting it. We need more local initiatives to identify alternative ways of getting superfast broadband. I have seen examples in my constituency of concerned citizens getting together and forming a working group to consider how to get broadband delivered. We should be helping them with that, not necessarily with subventions, but by letting them know how to go about it—perhaps through local authorities. We should not favour one company over another, but simply say, “These are the ways in which you may be able to get broadband faster than through the main roll-out.” That would help to diminish the growing frustration and uncertainty and would help us to enhance coverage. If the increasing number of pathways to broadband were better advertised and better explained, the Government would help more people than just through the broad roll-out programme. Everyone should feel part of our digital economy if we are putting legislation through under that name. To put it another way: we should all be in it together.