Luciana Berger
Main Page: Luciana Berger (Liberal Democrat - Liverpool, Wavertree)Department Debates - View all Luciana Berger's debates with the Home Office
(9 years, 10 months ago)
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Luciana Berger (Liverpool, Wavertree) (Lab/Co-op)
The gov.uk website still says that it should take three weeks to get the passport, so would the Home Secretary care to correct it? Further to the question from my hon. Friend the Member for Leeds East (Mr Mudie), will she please tell us whether my constituents who had to pay an extra £55 on top of the £72.50 they paid to get their “straightforward” renewal applications processed in order to go on holiday in the first place—they got the passport just in the nick of time—can now expect a refund?
Mrs May
The hon. Lady asks me to change the advice on the website. We are, of course, looking at the advice on the website, as is the Passport Office, to ensure that it is as clear as possible. The point is, though, that the vast majority of straightforward applications are being dealt with within the normal three-week period.