"My hon. Friend the Member for Bournemouth West (Conor Burns) rightly identified that hardship payments are one of the steps set out in the process. We do not necessarily need legislation to identify the fact that people should be told that a hardship system is in place—that should happen. The …..." Lucy Frazer - View Speech
"I thank the hon. Lady for her intervention, but the Government have accepted a significant number of the Oakley review’s recommendations. Of course we need guidance, but there is already some guidance from the DWP. The guidance lists a number of examples, including:
"May I finish the point? Guidance is already set out in the DWP documentation. Obviously not every scenario is set out, but it is the job of those working at jobcentres to help those who come before them...." Lucy Frazer - View Speech
"My hon. Friend makes a very important point. It is always hard—this is a challenge in all legislation—to set out the rules to be followed when not every scenario is identified in the legislation itself...." Lucy Frazer - View Speech
"All the evidence suggests that over 90% of people do not go through the sanctions system at all, so the system works for a large number of people...." Lucy Frazer - View Speech
I want to comment on three points that were made by the hon. Member for Paisley and Renfrewshire South in her speech. First, she identified that she was concerned about the facelessness of the decision maker, but there are many systems in other areas …..." Lucy Frazer - View Speech
Secondly, the hon. Lady questioned how people can provide evidence that a bus or a train was late. I can think of a number of ways of doing so, such as taking a photograph of the dashboard or asking a member of staff to provide …..." Lucy Frazer - View Speech
I welcome the fact that we have had a review—the Oakley review—and the fact that the Government have taken on board some of the recommendations. We must consistently and constantly strive to ensure that work pays, that we encourage people to find work and, at …..." Lucy Frazer - View Speech