Oral Answers to Questions

Mark Lazarowicz Excerpts

Monday 24th October 2011 Commons Chamber

[Chris Grayling]

What I expect to see as a result of the changes following Professor Harrington’s review in the summer is a significant reduction in the number of cases that go to appeal when the Department’s initial review and the reconsideration are upheld. In order to ease pressure on individuals, we have tried to ensure that there is a proper reconsideration service in Jobcentre Plus, so that they can produce new evidence at that stage and need not use the Courts Service at all.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

Will the Minister look into the delays and difficulties experienced by visually impaired claimants who are being transferred from incapacity benefit to the ESA? I have no time to go into the details of this case today, but after more than four months a constituent of mine is still unable to submit a claim because of a lack of support and assistance, and she is not the only person in those circumstances. Will the Minister look into the difficulties experienced by this very vulnerable group?

[Chris Grayling]

It is difficult for me to comment on an individual case, but we certainly do not want to see people in difficulties. If the hon. Gentleman will write to me with details of the case, we will look into it for him.