Oral Answers to Questions

Marsha De Cordova Excerpts

Thursday 13th July 2023 Commons Chamber

[Huw Merriman]

Yes, and I thank my hon. Friend for the work he put into ensuring that his constituency station at Windsor is part of that. I can give him that assurance. As well as providing seamless tap-in, tap-out payments, fares will be simplified so that most adult passengers can be confident that pay-as-you-go will be the best price for them on the day of travel.

[Marsha De Cordova (Battersea) (Lab)]

Many of my constituents in Battersea are concerned about the Government’s plans to close ticket offices at Wandsworth Town and Clapham Junction. Those closures will have a severe negative impact on disabled people, including blind and partially sighted people, and their ability to book assistance, buy tickets, or use the rail network. Only 3% of those with sight loss said that they can use a ticket machine, and nearly two-thirds said that it would be impossible. Will the Minister set out what assessment has been made on the impact of those closures, and will he publish it?

[Huw Merriman]

The hon. Lady is a London MP, and she will be aware that when London Underground did exactly the same thing for the underground it was deemed a success. That is why the current Labour Mayor has no plans to reverse it. The first group I met was that representing disability and access issues, because I wanted to ensure that the reforms best help those individuals. The aim is to redeploy staff away from the ticket office, where not so many people are seen, to the front of the station where all passengers can access them. That will particularly benefit those who have accessibility and disability challenges.