Oral Answers to Questions
Debate between Miatta Fahnbulleh and Wendy Chamberlain(1 week ago)
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Wendy Chamberlain (North East Fife) (LD)
I have been contacted by several constituents who have experienced failed ECO4 scheme installations. What support is there for constituents when installations go wrong? Are rogue installers getting paid for work that is not completed properly? What steps are being taken to address such failures?
Miatta Fahnbulleh
We are aware of issues that we have had with ECO4 and the Great British insulation scheme. If constituents have been affected, they should have received a letter from Ofgem. They should be able to contact their installer, who is obliged to fix the work, and there is a clear redress mechanism. There is a wider point: we know that the system for quality assurance and consumer redress is not fit for purpose and we are determined to overhaul it.
Oral Answers to Questions
Debate between Miatta Fahnbulleh and Wendy Chamberlain(3 months ago)
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Wendy Chamberlain (North East Fife) (LD)
The Parliamentary Under-Secretary of State for Energy Security and Net Zero (Miatta Fahnbulleh)
The previous Government’s record on fuel poverty was absolutely woeful, and we have had to inherit an incredibly challenging trajectory. We are doing everything we can to shift that by upgrading homes for families in fuel poverty, driving up standards in the rental sector so that we lift 1 million people out of fuel poverty and supporting over 3 million households with our warm homes discount, all while running with our mission for clean power.