Oral Answers to Questions

Olly Glover Excerpts

Thursday 16th July 2026 Commons Chamber

[Mr Speaker]

I call the Liberal Democrat spokesperson.

[Olly Glover (Didcot and Wantage) (LD)]

I apologise in advance for a lack of theatre or football analogies, Mr Speaker. The Secretary of State’s announcement on Tuesday went into some detail on the arrangements for the UK and French borders, but it was somewhat lighter on the detail of the outcome of her discussions with the European Commission on how to achieve reliable flow through EU member country airports using the new entry-exit system this summer. What tangible and specific outcomes resulted from those discussions, and which of them will take effect in time for the imminent start of the school holidays?

[Keir Mather]

I thank the Lib Dem spokesperson for his question. I can confirm that we have discussed the flow of passengers through member state airports with our relevant partners in the European Commission, and with member states. That is certainly something I have been doing over the past 10 months. We know that there are outstanding issues with particular airports, which we continue to raise, both through our in-country posts and at ministerial level, to ensure that European partners are fully aware of just how seriously we take British passengers being able to travel with ease to their summer holiday.

--- Later in debate ---

[Mr Speaker]

I call the Liberal Democrat spokesperson.

[Olly Glover (Didcot and Wantage) (LD)]

The Civil Aviation Authority has reported that in 2024-25, 81% of passenger complaints that were initially rejected by airlines were upheld when independently reviewed, leading to £11 million of delayed compensation payments. Does the Minister support the idea of an air passengers’ charter, backed by independent regulation, to support airlines in providing improved customer service and consumer confidence?

[Keir Mather]

I am glad that the Lib Dem spokesperson shares our concern about consumer rights. Disruption and cancellations—but also disruptive passengers, unfortunately—can ruin the holidays of British holiday- makers who save so much to facilitate those experiences. The new Civil Aviation (Consumer Protection and Regulatory Reform) Bill, which has just come out of the other place, will hopefully re-emerge in the House of Commons on the other side of the summer. It includes a suite of measures to strengthen consumer rights, and I look forward to working with the hon. Gentleman on exactly the sort of issues that he raises as the Bill makes its way through this House.