Asked by: Patricia Ferguson (Labour - Glasgow West)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help protect consumers whose radio teleswitch service meters are not switched to smart meters by 30 June 2025.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The Government has made clear to industry that suppliers must fulfil their obligations to customers and must drive up the rate of Radio Teleswitch (RTS) meter replacements.
As part of the RTS Taskforce we are doing all that we can to protect consumers from any negative impacts, and make sure that the carefully managed phase out process of RTS, which starts from 30 June, is as smooth as possible for consumers.
Asked by: Patricia Ferguson (Labour - Glasgow West)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department plans to take to protect consumers if their Radio Teleswitch Service meters are not switched to smart meters by 30 June 2025.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The Government has made clear to industry that suppliers must fulfil their obligations to customers and must drive up the rate of Radio Teleswitch (RTS) meter replacements.
As part of the RTS Taskforce we are doing all that we can to protect consumers from any negative impacts, and make sure that the carefully managed phase out process of RTS, which starts from 30 June, is as smooth as possible for consumers.
Asked by: Patricia Ferguson (Labour - Glasgow West)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what information his Department holds on the number of households that needed to switch from Radio Teleswitch Service meters to smart meters in Glasgow West constituency on 30 May 2025.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The latest data on the number of remaining RTS meters is held by the Office of Gas and Electricity Markets (Ofgem). However, Ofgem does not collect constituency level data on RTS meters from suppliers.
Asked by: Patricia Ferguson (Labour - Glasgow West)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what progress his Department has made on switching consumers from Radio Teleswitch Service to smart meters.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The Radio Teleswitch Service (RTS), and the activity to replace it, is industry owned and led. Government and Ofgem have been working closely with the RTS Taskforce in recent months to urgently increase the rate of replacements.
I am meeting with Energy UK and Ofgem on a fortnightly basis to ensure the phase out process is planned effectively and consumers are appropriately protected.