Business of the House

Paula Sherriff Excerpts

Thursday 17th October 2019 Commons Chamber

[Mr Rees-Mogg]

I congratulate my hon. Friend on the work that he has done on this issue. There is clear evidence that some businesses were treated extraordinarily badly. Some of us, including me, have had constituency cases where the bank in question seems to have behaved quite unfairly towards its business customers. It is important that the resolution system works effectively. I suggest that he takes this matter up again with the Chancellor, and he may also want to raise it during the economy debate on Tuesday. He makes a very powerful point, which I hope will be heard.

[Paula Sherriff (Dewsbury) (Lab)]

My constituent Kirstie is a single mum of five, following the sad death of her partner. Owing to an erroneous data entry at the Department for Work and Pensions—through no fault of her own—her tax credits were stopped. They were reinstated after intervention by my office, but instead of paying Kirstie what she was due in one lump sum, payments were spread throughout the remainder of the year, causing her serious financial hardship. May we have a statement from the Work and Pensions Secretary on this issue, so we can discuss how to right these wrongs?

[Mr Rees-Mogg]

The hon. Lady is absolutely right to raise issues of this kind. In my experience of dealing with the DWP as a constituency MP, I have found that it is good at putting right wrongs that it has made on the intervention of Members of Parliament.

[Paula Sherriff]

indicated dissent.

[Mr Rees-Mogg]

I see the hon. Lady is shaking her head, and I encourage her to go back to the DWP. If there is anything that I or the Secretary of State can do to support her, I am sure that that will happen. This is one of our proper and right roles; we should always put pressure on the bureaucracy when it makes an error with constituents to ensure that that error is put right. If there is anything I can do to help, I absolutely assure her that I will do so.