Points of Order Debate

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Wednesday 12th October 2016

(7 years, 7 months ago)

Commons Chamber
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John Bercow Portrait Mr Speaker
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Order. I will come to the hon. Member for Islington South and Finsbury (Emily Thornberry), and indeed, most certainly, to the hon. Member for Lichfield (Michael Fabricant) as well. First, I call Tasmina Ahmed-Sheikh.

Tasmina Ahmed-Sheikh Portrait Ms Ahmed-Sheikh
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On a point of order, Mr Speaker. On 14 September, the Financial Secretary to the Treasury said at the Dispatch Box, in relation to the debacle that is the handling of tax credits by Concentrix, that people who provided information would receive money in their bank accounts within four working days. It came to my attention on 29 September that that had been changed, and it would be two to three weeks before the information would even be looked at. Furthermore, on 4 October I learned that the four-day system was not even in place.

There are people who are suffering, who cannot feed their children and cannot even send them to school because they do not have money for lunch, and who have to leave their jobs because they cannot afford childcare as a result of this absolute mess. My constituents cannot wait until the next questions session for an answer. Can you advise me, Mr Speaker, on what tools I can use to ensure that the Financial Secretary comes to the House and clarifies the Government’s position?

John Bercow Portrait Mr Speaker
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I thank the hon. Lady for giving me notice of her point of order.

What Ministers, and other right hon. and hon. Members, say in the House is, of course, their individual responsibility. If a Minister has inadvertently misled the House, I would expect that Minister to correct the record, and I am sure that the Financial Secretary would do so if she felt this to be the case. She will have an opportunity to hear and study what the hon. Lady has said today.

The hon. Lady asked for my advice on how she could hold Ministers to account for their statements on this matter. The answer is that there are a number of routes that she might usefully follow. However, she may particularly wish to note that a debate on the performance of Concentrix in dealing with tax credit claimants, nominated by the Backbench Business Committee, is scheduled to take place next Tuesday at 9.30 am in Westminster Hall. I confidently predict that the hon. Lady will be in Westminster Hall at that time. Although I will not be chairing the debate, because the Speaker does not chair such debates, I have a keen sense that her chances of being heard on that occasion are pretty high. Meanwhile, she has made her concern clear, and it is on the record. We will leave it there for now.