Tom Brake
Main Page: Tom Brake (Liberal Democrat - Carshalton and Wallington)Department Debates - View all Tom Brake's debates with the Department for Education
(13 years, 3 months ago)
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Vince Cable
That must be about the 10th repetition of that joke. It was nothing like as good as my original.
Tom Brake (Carshalton and Wallington) (LD)
T2. Over the Christmas and new year period, some of my constituents received no post for up to a fortnight. Does the Minister agree that this is not acceptable, and could he talk to the Royal Mail about whether residents should be allowed to present themselves at a sorting office, providing they have identification, to collect mail that has been stockpiled there?
The Parliamentary Under-Secretary of State for Business, Innovation and Skills (Mr Edward Davey)
I am grateful to my hon. Friend for raising this matter with me; it was the first time I had heard about it. Although it is an operational matter for Royal Mail, there are certain procedures it must adhere to. For one, it must ensure that the right letters and parcels get to the right people. Of course, in normal circumstances, a “sorry you were out” card is left for the person, if they are out, after which they go and show their identification. However, it seems common sense that in exceptional circumstances, when Royal Mail cannot deliver, an individual should be able to go to their local delivery office. I know that my hon. Friend has contacted Royal Mail to raise this issue. I have looked into it overnight, and it appears that that particular office has experienced high levels of sickness in recent weeks. However, I will liaise with him on the matter.