(6 days, 9 hours ago)
Commons Chamber
Tom Hayes (Bournemouth East) (Lab)
Nan Roberts is 92. She was widowed this year and is facing her first Christmas without her husband of 64 years, and she is feeling utterly fobbed off by a creaking DWP system. She is waiting for her “choices letter”, despite having ingoing state pension payments dating back to 1994. The threat of asking this question has already led to some action by the DWP, but will the Secretary of State outline how I can do more to support my constituent?
Torsten Bell
The hon. Gentleman is a powerful champion for his constituents and I am sure that all hon. Members will be unhappy to hear about this case. I know that staff from the Department for Work and Pensions have already been in touch with his office, and I am happy to follow up myself.