When councils review housing benefit, for example when you report a change in circumstance and they ask for more information they can stop payments. This means people can’t pay their rent. It means more debt. It could mean more evictions. If evicted for rent arrears they will be denied housing help.
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I need the government to put something in place asap so that vulnerable people like myself and others who cannot pay their rent without help, won’t end up in rent arrears, debt, and very possibly homelessness, all because the council suspended their payments to assess their claim.