Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps is he taking to address energy companies that are failing to deliver Energy Bills Support Scheme vouchers to traditional prepayment meter customers in a timely manner.

On 4th December, my Rt. Hon. Friend the Secretary of State wrote to all energy suppliers with customers on traditional prepayment meters. He reiterated the importance of ensuring these customers receive their vouchers and, where needed, receive prompt service and accurate information from supplier call centres. Data for October indicates that all vouchers were dispatched by suppliers.