Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure people (a) have access to information relating to available benefits and (b) are aware of their potential benefits entitlements.

The Department works hard to ensure that people are aware of any potential entitlement to benefit. We communicate with the public through advertising, stakeholder and employer engagement, and campaigns to help people understand their entitlement and the support we can provide as a safety net.

The Government’s website, GOV.UK provides guidance on individual’s rights and entitlements to benefits in the UK. The website also provides links to independent benefits calculators that can be used to find out what an individual could get, how to claim, and how these benefits will be affected if an individual starts work.

https://www.gov.uk/benefits-calculators

In addition, DWP staff in Jobcentres provide support and advice about entitlement to benefits and will signpost citizens to appropriate information to help them.