Post Offices: ICT

(asked on 19th March 2026) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, in reference to the statement of 25 February 2026 on the Government Response to the Green Paper on the Future of the Post Office, what steps the Government is taking to ensure that future IT systems used by the Post Office avoid the operational and governance failures associated with the Horizon system; what procurement processes are being used to select replacement providers; and whether Fujitsu will have any future role in Post Office IT systems or services.


Answered by
Blair McDougall Portrait
Blair McDougall
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 26th March 2026

Post Office Limited is using the competitive flexible process (pursuant to the Procurement Act 2023) in order to select suppliers. Post Office expect by Summer 2026 to award a contract for a new supplier to replace Fujitsu and all parties remain committed to seeing that happen as soon as possible.

The Government acknowledges the necessity for maintained oversight and is taking appropriate action to ensure that POL can successfully transition to a new IT system which is robust and fit-for-purpose.

Fujitsu has announced that it will not bid for further Government business unless specifically asked to do so by Government. Such requests are made only where Fujitsu’s involvement is necessary to maintain critical public services.

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