Social Security Benefits
(asked on 8th February 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, for what reasons her Department removed the simple payment method in March 2018 for benefit claimants without a bank account.
This question was answered on 20th February 2018
The department continues to provide an exception payment service for benefit recipients. Citibank is currently the contractor for that service and is being replaced by i-movo. All current simple payment recipients will move to the i-movo service by the end of March 2018.