Railways: Information Services

(asked on 20th April 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if she will commission research into the impact of noise pollution from (i) repeating passenger information announcements and (ii) the decibel levels used for passenger information announcements on the customer experience and health of railway passengers.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 28th April 2026

The Rail Safety and Standards Board (RSSB) is currently leading a research project, 'Cost Benefit Analysis of Noise Mitigation on the Rail Network', to support the Government's Noise Action Plans and development of future rail noise policy. There are no plans at the current time to commission research specifically on the impact of noise pollution from passenger information announcements.

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