Parliamentary and Health Service Ombudsman: Standards

(asked on 19th March 2018) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, if he will publish the number of Parliamentary and Health Service Ombudsman cases that have been awaiting allocation to an investigator for (a) one month, (b) two months, (c) three months, (d) four months, (e) five months, (f) six months, (g) seven months, (h) eight months and (i) nine months.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 22nd March 2018

The Parliamentary and Health Service Ombudsman (PHSO) is independent of Government and is accountable to Parliament through the Public Administration and Constitutional Affairs Committee for its performance.

The Ombudsman publishes quarterly reports online about performance against their service charter and their Annual Report and Resource Accounts are laid before Parliament and includes information on timeliness of replies.

The Ombudsman has agreed to write to the Hon. Member on these issues and copies will be placed in the Library of the House.

Reticulating Splines