ACAS: Telephone Services
(asked on 16th April 2018) - View Source
Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, (a) how many calls the ACAS helpline received and (b) what the budget was for ACAS Helpline Services in 2017-18.
This question was answered on 19th April 2018
a) The Acas Helpline received 755,755 calls in 2017/18.
b) The Acas Helpline is not managed through a separately allocated budget. In 2017/18 the estimated cost of the Helpline was £6.3m in terms of Salaries and General Admin Expenditure.