Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment she has made of the adequacy of accessibility for disabled passengers on public transport.

The Government recognises that more needs to be done to ensure public transport is accessible to all and allows disable people to travel safely, confidently and with dignity.

Our Bus Services Act 2025 includes a comprehensive package of measures to improve the accessibility and inclusivity of local transport. Through the Act, we are helping authorities to provide safer and more accessible bus stations and stops; mandating more streamlined disability training for bus drivers and frontline staff and requiring local authorities to regularly review the accessibility of their bus networks through the development and publishing of a Bus Network Accessibility Plan.

We are committed to improving the experience for disabled passengers on rail services and that is why we published the Department’s roadmap to an accessible railway alongside the Railways Bill. It sets out what we are doing now to improve the day-to-day travelling experience for disabled passengers in the lead up to Great British Railways being established.

The Railways Bill will also establish a Passenger Watchdog, protecting the rights of disabled passengers by setting consumer standards including on accessibility, monitoring passenger experience and service delivery, investigating persistent issues, and advocating for improvements. We are also continuing to install accessible routes at stations through our Access for All programme and have completed a programme to install platform edge safety tactiles on every platform in the country.

We are also committed to developing an Accessible Travel Charter. The Charter is a commitment to a shared vision for accessible travel. It will set out what disabled travellers can expect from their journeys, share best practice across organisations and create greater consistency in end-to-end journeys for disabled travellers.