Question to the Home Office:

To ask the Secretary of State for the Home Department, how many technical faults have affected (a) visa applications, (b) leave to remain extensions and (c) citizenship applications in each of the last 12 months; and what the average length of delay was.

Due to disproportionate costs UKVI does not hold the recourse to determine how many technical faults have affected (a) visa applications, (b) leave to remain extensions and (c) citizenship applications in each of the last 12 months; and what the average length of delay was. However, where an application may require technical intervention or support our processes and procedures have been strengthened to proactively address technical issues as they are identified.

If you require further information regarding Visa processing times, this can be found on the UKVI website at Visa decision waiting times: applications outside the UK - GOV.UK (www.gov.uk) and Visa decision waiting times: applications inside the UK - GOV.UK (www.gov.uk). UKVI are currently processing applications on all its main visa routes within customer service standards.