Telephone Services: Fees and Charges
(asked on 14th June 2018) - View Source
Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the effectiveness of regulation 41 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
This question was answered on 19th June 2018
The Department is undertaking a review of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including Regulation 41 (the provision of basic rate customer helplines), and will publish a report by in due course as required under the Regulations.