Universal Credit: Domestic Violence

(asked on )

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether training on domestic abuse will be provided for people working on the application and administration of universal credit.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 29th June 2018

In supporting victims of domestic violence, DWP offers a range of support open to survivors and those still experiencing domestic abuse.

Jobcentre staff delivering Universal Credit undergo a comprehensive learning journey designed to equip them with the tools, skills and behaviours required to provide a high quality service to all claimants. Specific training and guidance is provided for working with different vulnerable groups, including people who have been the victims of domestic violence.

This can include signposting claimants to national and local organisations that provide specialist support. Work coaches can also apply a domestic violence easement, switching off a claimant’s all work-related requirements for a period of time.

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