Palliative Care: Telephone Services

(asked on 13th March 2023) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the effectiveness of 24/7 palliative care telephone advice lines for people with a terminal illness and their carers.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 16th March 2023

No assessment has been made. NHS England has published statutory guidance on palliative and end of life care to support commissioners with implementation of the Health and Care Act 2022. The guidance makes specific reference to commissioners defining how their services will meet population needs 24 hours a day, seven days a week (24/7). Furthermore, between December 2021 and March 2022, NHS England provided circa £4 million to support 24/7 and single point of contact specialist palliative care support and advice services in local areas.

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