Social Security Benefits: Applications

(asked on 16th March 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will introduce online application portals for (a) Work Capability Assessment, (b) Attendance Allowance and (c) Personal Independence Payment.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 22nd March 2023

a) The Work Capability Assessment (WCA) determines entitlement to Employment and Support Allowance (ESA) and the additional health-related amount of Universal Credit (UC). Claimants are invited to participate in a WCA as part of a claim to ESA or a declaration of restricted ability to work in UC. Claimants can apply for New Style ESA/UC through existing New Style ESA and UC online application portals via gov.uk. Additionally, we are testing a digital Work Capability Questionnaire (UC50) in UC.

b) Online claims are currently being tested, with a very limited group of people, within Attendance Allowance with a view to this becoming more widely available in due course.

c) The Health Transformation Programme is transforming the entire PIP service, including introducing a digital PIP service with the option to apply online. We are currently operating a small-scale test of this new apply service, taking a small number of claims to begin with before we gradually and carefully increase the number of people who can use it. We have already introduced a digital version of the PIP2 health questionnaire, which is now offered to the majority of those making a claim.

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