Social Security Benefits and State Retirement Pensions: Postal Services

(asked on 7th July 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what measures are in place to ensure that recipients of Universal Credit, State Pension and other DWP support are not financially disadvantaged by delayed postal communications, including in Stourbridge constituency.


Answered by
Andrew Western Portrait
Andrew Western
Minister of State (Department for Work and Pensions)
This question was answered on 14th July 2026

The delays to Royal Mail delivery have not had an impact on DWPs ability to deliver its services. DWP has robust plans in place that will be invoked should disruption to service occur, these plans include extension of DWP deadlines that can be invoked to ensure our customers are not impacted negatively.

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